Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Charlie De Smet

Winnipeg,MB

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Works well with coworkers, and is open minded to new ways to learn. Understands and completes orders given with determination.

Overview

3
3
years of professional experience

Work History

Time Keeper

Winnipeg Ringette League
09.2021 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned how to deal with and resolve situations under stress

Hostess

Peter Ginakes
07.2021 - 01.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Education

Grade 11 -

Vincent Massey Collegiate
Winnipeg, MB

Skills

  • To-Go Order Preparation
  • Table Bussing
  • Dining Reservations
  • Table Setting Arrangements
  • Guest Flow
  • Menu Memorization

Languages

French
Native or Bilingual

References

•Lindy Davis - Ringette coach lindy_darcy@hotmail.com +1 (204) 870-1205

• Lenor Loyns - snow shovelling employer (204) 488-1685 lmloyns@icloud.com

Timeline

Time Keeper

Winnipeg Ringette League
09.2021 - Current

Hostess

Peter Ginakes
07.2021 - 01.2022

Grade 11 -

Vincent Massey Collegiate

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Charlie De Smet