Jaiden Lucas
Antioch
Summary
Experienced Baker with passion for creating delicious desserts and pastries. Detail-oriented professional with expertise in customer service and food safety compliance. Proven ability to enhance client satisfaction and streamline operations in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Pristine Styles Salon
Concord, CA
06.2023 - Current
- Managed appointment scheduling to optimize client flow and staff efficiency.
- Coordinated inventory management, ensuring supplies met operational needs without excess.
- Implemented online booking system, enhancing user experience and reducing scheduling conflicts.
- Maintained cleanliness of reception area, contributing to a welcoming environment for clients.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Lead Pastry Cook
TL Custom Cakes
Martinez, CA
07.2021 - 06.2023
- Facilitated the creation of various baked goods by accurately scaling and measuring ingredients while adhering to established recipes.
- Baked, assembled, and adorned a diverse range of cakes and pastries.
- Mentored junior staff in advanced baking techniques and decoration methods.
- Developed innovative dessert recipes that enhanced menu offerings and customer satisfaction.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage.
- Assisted in the planning of customized dessert offerings for special events such as weddings or corporate functions, enhancing client satisfaction.
Sales Manager
Starr International
Santa Clarita, CA
07.2018 - 03.2020
- Led sales team to exceed quarterly revenue targets through strategic planning and execution.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
Food Service Worker
Dickeys BBQ Pit
Brentwood, CA
06.2016 - 06.2018
- Trained new employees on food safety protocols and customer service standards.
- Prepared and served menu items efficiently, ensuring quality and presentation.
- Maintained cleanliness of dining area and kitchen equipment, adhering to health regulations.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Collaborated with team members to enhance workflow and improve customer satisfaction.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
Education
High School Diploma -
Deer Valley High School
Antioch, CA06-2018
Skills
- Customer service
- Office administration
- Ingredient knowledge
- Food safety compliance
- Pastry production expertise
- Sanitation practices
- Restaurant experience
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Opening and closing duties
- Cake and pastry decoration
Timeline
Administrative Assistant
Pristine Styles Salon
06.2023 - Current
Lead Pastry Cook
TL Custom Cakes
07.2021 - 06.2023
Sales Manager
Starr International
07.2018 - 03.2020
Food Service Worker
Dickeys BBQ Pit
06.2016 - 06.2018
High School Diploma -
Deer Valley High School