Jaiden Jackson
Fairfield
Summary
Dedicated and motivated customer service professional with experience in hospitality, food service, and event management. Strong ability to work efficiently in fast-paced environments, providing excellent service and ensuring customer satisfaction. Proven skills in teamwork, adaptability, and attention to detail. Seeking a role that allows me to utilize my expertise in guest services, problem-solving, and operational efficiency.
Overview
3
3
years of professional experience
Work History
Busser
Chez Soul
03.2024 - 08.2024
- Assisted in maintaining an exceptional dining experience by greeting guests and addressing customer needs
- Effectively communicated customer orders to kitchen staff and collaborated with waitstaff for smooth service
- Supported fellow team members during peak hours, ensuring a seamless dining operation
- Maintained a high standard of guest satisfaction and restaurant efficiency
Hospitality Specialist
Cellar 21
03.2021 - 01.2024
- Managed guest services, property setups, and turnovers to ensure a seamless experience for visitors
- Performed thorough cleanings, residential laundry services, and furniture rearrangement for property readiness
- Gained experience with short-term property management software and checkout procedures
- Developed strong time management skills to meet tight deadlines in preparing multiple guest residences
Server
Soul Box Catering
01.2023 - 08.2023
- Provided high-quality food and beverage service at corporate events, weddings, and social functions for over 100 guests
- Plated dishes, served hors d'oeuvres, and replenished buffet lines while adhering to strict event timelines
- Maintained professionalism and efficiency in a fast-paced catering environment, ensuring guest satisfaction
- Followed proper catering food safety standards and upheld cleanliness throughout events
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Marketing
Solano Community College
Fairfield, CA07-2026
High School -
Angelo Rodriguez High School
Fairfield, CA06.2024
Skills
- Customer Service & Hospitality
- Fast-Paced Environment Adaptability
- Team Collaboration & Communication
- Time Management & Organization
- Attention to Detail & Problem-Solving
- Event Setup & Guest Relations
Awards Recognitions
Scholar Athlete Recipient, 2021, 2023
Timeline
Busser
Chez Soul
03.2024 - 08.2024
Server
Soul Box Catering
01.2023 - 08.2023
Hospitality Specialist
Cellar 21
03.2021 - 01.2024
Marketing
Solano Community College
High School -
Angelo Rodriguez High School
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