Dynamic and dedicated professional with extensive experience at 7 Eleven Store, excelling in customer service and cash handling. Recognized for building strong customer relationships and resolving issues effectively, leading to increased loyalty. Proven ability to manage transactions accurately while maintaining a positive shopping environment.
Overview
1
1
year of professional experience
Work History
Cashier
7 Eleven Store
1165 E Anahiem Long Beach Ca 90813
10.2023 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Education
Bachelor's Degree - Bachelor's of Interior Design Program
National University
La Jolla, CA
01.2024
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Time management skills
Customer service excellence
Money handling
Cash handling and management
Customer relations
Cash register operation
Written and verbal communication
Order taking
Cash management
Cash register systems
Cash handling expertise
Payment processing
Product restocking
Product knowledge
Refunds and exchanges
Issue resolution
Cash drawer balancing
Payment collection
Refund handling
ID verification
Order packaging
Daily reporting
Drawer balancing
Returns processing
Order verification
Reports and documents
Fraud prevention awareness
Identification checks
Loyalty program promotion
Liquor law compliance
Gift card handling
Credit and cash transactions
Receipt handling
Honest and dependable
Problem-solving
Timeline
Cashier
7 Eleven Store
10.2023 - Current
Bachelor's Degree - Bachelor's of Interior Design Program