Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Jagriti Jagriti

Jagriti Jagriti

Terrace,BC

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Manager

Walmart
10.2022 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.


Team Member

KFC
05.2023 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.


Server

Wings Tap And Grill
10.2022 - 04.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

.

Education

Post Degree Diploma - Business Administration

Coast Mountain College
Terrace, BC
04.2024

ECCE-Health Safety And Nutrition

Coast Mountain College
Terrace, BC
04.2024

Bachelor of Commerce - Commerce

Guru Nanak Dev University
Jalandhar, India
07.2020

Skills

  • Equipment Operation
  • Workplace Safety
  • Customer Service
  • Cash Handling
  • Complaint Resolution
  • Flexible Schedule
  • Attention to Detail
  • Clear Communication
  • Problem-Solving
  • Teamwork and Collaboration
  • Decision-Making Capabilities

Languages

English
Punjabi
Hindi

Certification

  • 20 Hours- Responsible Adult Course.
  • Advanced Food Safety Certificate.
  • First aid and CPR/AED Level B
  • First aid OFA Level 1

Timeline

Team Member

KFC
05.2023 - Current

Customer Service Manager

Walmart
10.2022 - Current

Server

Wings Tap And Grill
10.2022 - 04.2023

Post Degree Diploma - Business Administration

Coast Mountain College

ECCE-Health Safety And Nutrition

Coast Mountain College

Bachelor of Commerce - Commerce

Guru Nanak Dev University
Jagriti Jagriti