Jaid Reihan
Scarborough,ON
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor offering 3 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
3
3
years of professional experience
Work History
Housekeeping Supervisor
Holiday Inn Express Hotel
07.2022 - 01.2024
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
Housekeeping Supervisor
Hilton Doubletree Hotel
01.2021 - 06.2022
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Education
BBA -
Algoma University
Sault Ste. Marie, ONSkills
- Task assignment
- Staff Scheduling
- Ordering cleaning supplies
- Cleaning practices
- Department coordination
- Employee evaluations
- Supply Inventory Management
- Health and safety compliance
Languages
English
Full Professional
Timeline
Housekeeping Supervisor
Holiday Inn Express Hotel
07.2022 - 01.2024
Housekeeping Supervisor
Hilton Doubletree Hotel
01.2021 - 06.2022
BBA -
Algoma University
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