Jai Sibal
Markham
Summary
Strategic and execution-focused business leader with 8+ years of experience in strategy, operations, and program management across high-growth and matrixed organizations. Proven success in defining and executing business strategies, driving operational excellence, and delivering insights that inform decision-making and growth. Adept at managing cross-functional initiatives, leading planning cycles, and aligning senior leadership on priorities. Skilled communicator with the ability to influence stakeholders at all levels and bring clarity to complex challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Manager- Strategy & Performance Management
Royal Bank of Canada
01.2023 - Current
- Partnered with senior leadership to define, refine, and execute organizational strategy, aligning annual planning with day-to-day operations.
- Designed and managed KPI frameworks, reporting structures, and monthly business reviews to improve accountability and operational performance.
- Conducted research and competitive analysis to identify market trends, customer behaviors, and opportunities for product and business improvement.
- Led execution of special projects and strategic initiatives, including market expansion assessments, new product opportunities, and cross-regional programs.
- Supported executive communications, including leadership updates, board presentations, and materials for offsites, all-hands, and partnership discussions.
- Collaborated across business, product, finance, and operations teams to ensure initiatives were executed on time and delivered measurable impact.
- Developed subject-matter expertise in evolving digital trends, including generative AI and consumer engagement behaviors, to guide strategic priorities.
- Brought structure and clarity to complex, ambiguous business problems by leveraging data-driven insights and strong stakeholder management.
Manager - Global Technology Infrastructure Finance
Royal Bank of Canada
01.2022 - 01.2023
- Company Overview: T&O Finance Technology Infrastructure
- Led and managed complex business programs related to operational efficiency, change management, and strategic planning, ensuring seamless execution and alignment with organizational goals.
- Coordinated cross-functional teams, overseeing the successful delivery of high-priority initiatives and ensuring that deliverables met established timelines, quality standards, and strategic objectives.
- Developed and managed comprehensive project plans, including risk management strategies, resource allocation, and stakeholder communication, to drive project success and mitigate potential roadblocks.
- Led teams in delivering complex, multi-phased transformation projects that integrated new digital technologies (e.g., cloud, and automation) into business operations, improving operational experience and efficiency.
- Worked closely with cross-functional teams to identify bottlenecks and inefficiencies, driving process improvement initiatives that resulted in a 33% increase in operational efficiency.
- Designed strategic roadmaps and action plans to support partners through change management processes, ensuring smooth transitions and successful implementation of new operating models.
- T&O Finance Technology Infrastructure
Manager - Corporate Treasury Product Control
Royal Bank of Canada
01.2019 - 01.2022
- Company Overview: Capital Markets
- Acted as the main point of contact for executive leadership, delivering timely and impactful P&L reporting on business performance, program execution, and key strategic initiatives.
- Managed and expanded the business pipeline, developing long-term strategies for sustained success.
- Risk Management: Played a key role in identifying and mitigating risks within Corporate Treasury transactions, ensuring a secure and efficient payments process.
- Conducted thorough research and market analysis to understand and anticipate customer needs and requirements.
- Maintained strong relationships with clients, providing exceptional service and support to drive business growth.
- Capital Markets
Education
Master of Science (M.S) - Quantitative Management
NYU STERN SCHOOL OF BUSINESS
01.2026
Master of Business Administration (MBA) - Strategy and Innovation
QUEENS UNIVERSITY
01.2024
Bachelor of Business Administration (BBA) - Management Specialist
UNIVERSITY OF TORONTO
01.2018
Skills
- Business Strategy
- Strategic Planning
- Operations Management
- Process Optimization
- KPI Development
- Performance Measurement
- Program Management
- Project Management
- Market Research
- Competitive Analysis
Certification
Certified Scrum Master, 01/01/24
Awards
RBC Enterprise Performance Award
Timeline
Senior Manager- Strategy & Performance Management
Royal Bank of Canada
01.2023 - Current
Manager - Global Technology Infrastructure Finance
Royal Bank of Canada
01.2022 - 01.2023
Manager - Corporate Treasury Product Control
Royal Bank of Canada
01.2019 - 01.2022
Master of Science (M.S) - Quantitative Management
NYU STERN SCHOOL OF BUSINESS
Master of Business Administration (MBA) - Strategy and Innovation
QUEENS UNIVERSITY
Bachelor of Business Administration (BBA) - Management Specialist
UNIVERSITY OF TORONTO