JAI MALHOTRA
320 Titan Private, Ottawa,Ontario
Summary
Dynamic professional with a diverse background in Automotive Service, Industrial, Quality, and Retail Sales. Proven track record in project management and problem-solving, complemented by strong collaboration skills within teams. Committed to continuous learning and adept at leveraging emerging technologies to drive results. Known for reliability, organization, and a proactive approach to achieving team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Machine Builder
Tigercat Industries Inc.
Paris, ON, Canada
05.2022 - Current
- Aligns components for assembly, manually or with hoist, and bolt, screw, and rivet parts together, using hand and power tools.
- Inspect, operate, and test completed machines to verify functioning, machine capabilities.
- Rework, repair, or replace damaged parts or assemblies.
- Read and interpret assembly blueprints or specifications manuals.
- Fasten or install wiring, hydraulic and electrical components to form assemblies or sub-assemblies.
- Monitored and adjusted processes or equipment to improve quality and productivity.
Service Manager
Excel Auto Repair
Windsor, ON, Canada
05.2021 - 05.2022
- Interfaced with technicians, the parts department, and managers to stay on top of availability and service procedures.
- Develop and implement marketing strategies.
- Determine the merchandise and services to be sold.
- Worked closely with customers to understand their needs and resolve diverse issues.
- Determine staffing requirements, manage staff, and assign duties.
- Evaluated potential sales volumes based on trends.
- Addressed arising issues, including customer complaints and supply shortages.
Automotive Service Technician
Westside Auto Repair
Windsor, ON, Canada
01.2020 - 04.2021
- Performed major maintenance services like replacement of engine, transmission ,suspension and brake system.
- Performed minor maintenance services, including changing of vehicle air filters, fuel filter, cabin air filter, belts ,batteries, HVAC system parts, coolant flushes and tune-ups.
- Performed safety inspection on passenger vehicles & completed repairs and maintenance to major vehicle models to meet Ontario Govt. Safety Regulations.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety.
Service Advisor
Goyal Hyundai
Ludhiana, Punjab, India
08.2019 - 11.2019
- Welcomed incoming customers and ascertained needs by asking open-ended questions.
- Detailed vehicle issues to prepare comprehensive repair orders and developed estimates considering material, supply, and labor costs.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Handled customer's telephone inquiries regarding appointments and work in process.
- Researched vehicle maintenance history to determine maintenance needs.
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Identified automotive issues to determine service needs by reviewing symptoms, test driving and conducting inspections.
Automotive Technician Apprentice
Garyson Tata Motors
Ludhiana, Punjab, India
05.2018 - 07.2018
- Worked successfully with diverse group of coworkers to accomplish goals and learned to operate tools, instruments
and equipment safely. - Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Operated a variety of equipment including lifts, scan tools, wheel aligners.
Education
Masters in Mechanical Engineering - Automotive Engineering
University of Windsor
Windsor, ON, CANADA04.2021
Bachelor in Mechanical Engineering - Automotive Engineering
Chandigarh University
Kharar, Punjab, INDIA08.2019
Skills
- Proficient in CRM software, SolidWorks, and AutoCAD
- Microsoft Office applications, such as Word, Excel, Outlook, and PowerPoint
- Excellent written and oral communication skills
Certification
- Passed the OMVIC Test with 92% grade.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Machine Builder
Tigercat Industries Inc.
05.2022 - Current
Service Manager
Excel Auto Repair
05.2021 - 05.2022
Automotive Service Technician
Westside Auto Repair
01.2020 - 04.2021
Service Advisor
Goyal Hyundai
08.2019 - 11.2019
Automotive Technician Apprentice
Garyson Tata Motors
05.2018 - 07.2018
Masters in Mechanical Engineering - Automotive Engineering
University of Windsor
Bachelor in Mechanical Engineering - Automotive Engineering
Chandigarh University
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