Jahssme Guillaume
Winnipeg,MB
Summary
Passionate Community Outreach Worker with over 10 years of community contributions, prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Outreach Worker
Find Your Path Canada
Toronto, ON
08.2020 - Current
- Conducted community workshops to promote different programs and educate public on available services.
- Connected individuals with available and relevant resources.
- Surveyed local program participants to ascertain problematic areas requiring improvement.
- Gathered opinions and support from grass-roots supporters to solidify group position.
- Created educational materials to convey important information to service recipients.
- Educated young people about strategies for driving discussions and promoting social changes.
- Helped clients navigate social services system and access needed resources.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Coordinated and managed volunteer activities for community service projects.
- Facilitated community outreach to expand participation and support.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Led group discussions and activities to meet different community needs.
Community Outreach Liaison
Victim Services Toronto
Toronto, ON
10.2012 - 06.2022
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Developed and implemented training classes to educate team members and community residents.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Created and implemented community-based programs to improve education or fill specific needs.
- Wrote content for newsletters, social media pages and informational packets.
- Developed presentations for public events, community groups and school assemblies.
- Led group discussions and activities to meet different community needs.
- Assisted clients with obtaining housing, employment and support resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
Community Outreach Intern
Planet Madagascar
Guelph, ON
01.2020 - 01.2021
- Developed and implemented short- and long-term communications strategies.
- Created and implemented internal and external communication plans to establish consistent and timely messaging.
- Managed communications with external and internal stakeholders across entire incident lifecycle.
- Conducted analysis of community needs and resources to support strategic plans.
- Facilitated outreach activities to build community awareness.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Developed and implemented programs to engage and empower underserved populations.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Assisted in developing grant proposals to support social service initiatives.
- Developed presentations for public events, community groups and school assemblies.
Education
Master of Arts - Anthropology
University of Manitoba
Winnipeg, MB04.2023
Honours Bachelor of Science - International Development Studies
University of Toronto
Toronto, ON11.2020
Skills
- Community Outreach Programs
- Project Leadership
- Community Engagement
- Education Initiatives
- Program Development, Implementation, Recruitment
- Public Outreach
- Outreach Strategies & Initiatives
- Support Advocacy
- Cultural Development
- Critical Thinking
- Dynamic Communication Skills
Certification
- Certified in Responding to Disclosures on Sexual Violence on Campus, UTSC - 2020
- Trained in Afrocentric framework, and Mentorship, Find Your Path Canada - 2020
- Trained in AODA, UTSC - 2020
- Trained in Sexual Violence Education and Prevention Online Training Module, UTSC - 2020
Timeline
Community Outreach Worker
Find Your Path Canada
08.2020 - Current
Community Outreach Intern
Planet Madagascar
01.2020 - 01.2021
Community Outreach Liaison
Victim Services Toronto
10.2012 - 06.2022
Master of Arts - Anthropology
University of Manitoba
Honours Bachelor of Science - International Development Studies
University of Toronto
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