Jahnessah Davis
Toronto,ON
Summary
Results-driven leader with a proven track record at Mayfair Clubs, recognized for consistently exceeding performance targets and enhancing team collaboration. Exceptional communication skills have improved customer service and increased sales. Strong organizational abilities and attention to detail have significantly boosted office efficiency. Expertise in client relations and effective time management has led to the delivery of outstanding results.
Overview
5
5
years of professional experience
Work History
Spa and Sport Shop Team Lead
Mayfair Clubs
Toronto, Ontario
10.2024 - Current
- Assisted with scheduling appointments, verifying client information, and taking payments.
- Assigned tasks to Associates as needed while monitoring their progress throughout the day.
- Maintained business office inventory and equipment by checking stock for needed supplies.
Front Desk Receptionist
Mayfair Clubs
Toronto, Ontario
10.2021 - 10.2024
- Answered incoming calls, redirected callers to the proper person or department, and took messages when necessary.
- Helped to set up appointments for clients and visitors.
- Entered data into systems to keep correct client records.
- Performed administrative tasks like photocopying, document filing, and material scanning.
Customer Service Representative & Sales Associate
Canadian Tire
Toronto, Ontario
06.2021 - 03.2023
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Demonstrated excellent communication skills in resolving product and customer complaints.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to ensure sales and move overstock items.
Legal Intern Co-op
Freed Legal Services
Toronto, Ontario
03.2020 - 03.2020
- Created organized filing system for legal documentation.
- Drafted documents, documented data, and submitted materials to appropriate parties.
- Various other reception tasks.
Education
Real Estate Salesperson Course -
Humber College
Toronto, ON02-2025
Skills
- Self-motivated
- Time management
- Strong communication skills
- Organization and attention to detail
- Coordination and teamwork
- High level of customer service
Timeline
Spa and Sport Shop Team Lead
Mayfair Clubs
10.2024 - Current
Front Desk Receptionist
Mayfair Clubs
10.2021 - 10.2024
Customer Service Representative & Sales Associate
Canadian Tire
06.2021 - 03.2023
Legal Intern Co-op
Freed Legal Services
03.2020 - 03.2020
Real Estate Salesperson Course -
Humber College
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