Summary
Overview
Work History
Education
Skills
Certificatesincluded
Securityguardtraining
Timeline
StoreManager
JAH’NEAYA PLUMMER

JAH’NEAYA PLUMMER

Etobicoke,ON

Summary

Dedicated 4+ years working in the customer service industry. Proven managerial experience supervising and selecting training managers. I am aiming to fulfill a long-term role that will allow me to utilize my skills and grow within the company.

Overview

7
7
years of professional experience

Work History

Store Manager

Newmore Fashion
01.2023 - 08.2024
  • Implemented intercultural communication skills when coaching sales associate or resolve customer issues.
  • Boost product performance using visual merchandising training
  • Maintain updating the annual promotional calendar seasonally
  • Highlight and document any issues concerning the stock loss daily.
  • Coached team members on up keeping delivering excellent customer service. While actively engaged in upselling, cross-selling and promoting products from all departments to maximize sales opportunities and enhance customer experience.

Seasonal Sale Associate

Q Employment Agency
11.2021 - 01.2023
  • Fendi stock associate
  • Nordstrom full-time stock associate
  • Versace sales associate
  • Saint Laurent stock associate
  • Holt Renfrew full-time fulfillment
  • Utilized FR scanner or the accurate filing system device to comply with the majority of daily tasks
  • Supported the sales floor team by preparing and cataloging new arrivals and store transfers
  • Completed inventory audit by cross-checking records, to maintain the stock room and sales floor visual standards
  • Monitored the flow of traffic in the store in the absence of the security guard.

Seasonal Sale Associate

Saks Off Fifth
04.2020 - 10.2021
  • Updated inventory using a PTD scanner
  • Boost product performance, using visual merchandising
  • Documented theft and findings of all proof of theft
  • Set up advertising displays, and arrange merchandise highlighting promotions
  • Report and requested feedback
  • Handed confidential client and employee information while processing returns and exchanges.

Cashier

The shoe company
09.2017 - 04.2019
  • Provided solutions for customer inquiries by explaining product detail and functionality.
  • Greeted and informed customers of daily sales and promotions.
  • Achieved company objectives and enhanced the DSW brand image by modeling their values.

Education

Security Guard Training -

Gateway Training Centre
Ontario
01.2023

Office administration -

Centennial College
01.2022

Fashion drawing & illustration -

Seneca College
01.2018

Skills

  • Team player
  • Strong planning and communication skills
  • Intermediate in French
  • Proactive attitude
  • Detail-oriented approach
  • Organizational Skills

Certificatesincluded

  • Ontario Security Guard License
  • First Aid/CPR C
  • Smart Serve
  • WHMIS
  • OHS
  • Soft Skills Solutions

Securityguardtraining

Training program on Security Guard Duties and Responsibilities including:, Legal limitation on Use of Force, Certified Smart Serve, First Aid/CPR and WHMIS, Trespass to Property Act and Landlord and Tenant Act, Criminal Code of Canada, Daily Shift and Occurrence Report Writing

Timeline

Store Manager

Newmore Fashion
01.2023 - 08.2024

Seasonal Sale Associate

Q Employment Agency
11.2021 - 01.2023

Seasonal Sale Associate

Saks Off Fifth
04.2020 - 10.2021

Cashier

The shoe company
09.2017 - 04.2019

Security Guard Training -

Gateway Training Centre

Office administration -

Centennial College

Fashion drawing & illustration -

Seneca College

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