Jah'Moni Brooks
San Francisco
Summary
Security professional with a solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
04.2022 - 12.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Completed incident reports and activity logs for accurate, current records.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
Practitioner
Urban Alchemy
06.2021 - 11.2021
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Met with patients to discuss concerns, review histories and perform examinations.
- Contributed to the improvement of sanitation standards by properly disposing of collected waste materials.
- Collaborated with multi-disciplinary teams to develop comprehensive solutions for community issues.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Restaurant Team Member
Wingstop Restaurant
05.2019 - 10.2019
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Prepared food orders, cooking on grill and operating fry station.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Pittsburg Highschool
Pittsburg, CA06-2021
Skills
- Surveillance monitoring
- Emergency response
- Incident reporting
- Access control
- Risk assessment
- Conflict resolution
- Situation awareness
- Customer service
- Multi-tasking
- Report writing
- First aid certified
- CCTV surveillance
- Physical fitness
- Conflict de-escalation
- Threat management
- Document management
- Threat assessment
- Conflict resolution techniques
- FLUENT IN [Spanish ]
- Crisis intervention training
- Bomb threat procedures
- Attention to detail
- Effective communication
- External theft prevention
- Data analysis
- Fraud detection
- Retail management
Languages
Spanish
Professional Working
Timeline
Security Officer
Allied Universal Security Services
04.2022 - 12.2024
Practitioner
Urban Alchemy
06.2021 - 11.2021
Restaurant Team Member
Wingstop Restaurant
05.2019 - 10.2019
High School Diploma -
Pittsburg Highschool
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