Jahmaia Carmichael

• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Established QuickBooks accounting system to reflect accurate financial records.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Reconciled and corrected issues with financial records.
• Implemented a more efficient filing system for financial documents, improving accessibility and organization.

I am a 20+ year massage therapist that utilizes many different modalities within a treatment. I customize massage to the client. I am more of a body worker that specializes in helping people with chronic pain or injury. I perform using deep tissue, myofascial work with my massages. I also took an extensive course in Manuel Lymphatic Drainage, The Vodder Technique.

• Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
• Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
• Enhanced communication between departments through proactive coordination of meetings and events.
• Organized and updated schedules for executives.
• Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
• Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
• Streamlined office operations by implementing efficient filing systems and managing executive calendars.
• Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Facilitated training and onboarding for incoming office staff.
• Coordinated and put together all our company Trade Shows.

• Provided safe, effective and appropriate massage therapy techniques during customer appointments.
• Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
• Maintained client treatment records and designed long-term care programs for return customers.
• Performed massages for clients using, Swedish, deep tissue, sports and pregnancy methodologies.
• Performed 10-12 massage sessions on the days that were scheduled

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.