Dependable employee seeking an opportunity to expand skills and contribute to the company's success. Considered hardworking, ethical, and detail-oriented.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
wellesley community centre
Toronto, Ontario
01.2020 - 09.2024
Assisted customers with inquiries and provided product information effectively.
Resolved customer complaints through active listening and problem-solving techniques.
Educated customers on product features, benefits, and usage instructions clearly.
Handled high-volume call traffic while maintaining professionalism and courtesy consistently.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Developed positive relationships with customers through friendly interactions.
Sitter
Private Family
Scarborough, ON
05.2019 - 08.2021
Provided child care for four families after school, on weekends, and during school vacations (PA days).
Developed and implemented fun and educational activities for all children, ranging from ages 3 to 7 years old.
Built a loyal clientele through friendly interactions and consistent appreciation.
Camp Counselor
City of Toronto
Toronto, Canada
01.2016 - 08.2021
Transport campers on foot on the ground, and to off-site locations using public transit.
Responded swiftly to emergency situations, assessed injuries, and administered first aid.
Promoted sustainability and conservation to illustrate the responsible use of outdoor spaces.
Provided guidance and support for campers with mental and physical limitations.
Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
Resolved participant complaints by working closely with managers and staff.
Achieved targets for service usage by evaluating current levels, and adjusting strategies.
Server
Agincourt Pentecostal Church
Scarborough, Canada
06.2015 - 03.2020
Successfully helped with preparing Christmas baskets for the salvation army.
Assisted with feeding the homeless with Agincourt Pentecostal Church.
Actively facilitate and organize various sporting events at former school and current schools.
Party Host
Chuck E. Cheese
toronto , ON
03.2018 - 12.2019
Successfully hosted children's birthday parties.
Prepared, served food, and beverages.
Actively engaged in and participated in children's activities.
Meet and greet with parents.
Coordinated birthday parties and events for children and families.
Managed guest interactions and ensured a positive experience for attendees.
Student Personal Support Worker – Facility-based Practicum at Rekai Wellesley CentreStudent Personal Support Worker – Facility-based Practicum at Rekai Wellesley Centre