Jahkeira Julien-west
Toronto,ON
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. I'm seeking an opportunity to expand my skills and contribute to the company's success. Considered hardworking, ethical, and detail-oriented.
Overview
8
8
years of professional experience
Work History
CurrentAgincourt Pentecostal Church
01.2016
- Successfully helped with preparing Christmas baskets for the Salvation Army
- Assisted with feeding the homeless at Agincourt Pentecostal Church
- Actively facilitate and organize various sporting events at former school and current schools.
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness, and willingness to help wherever needed
Weight Room Attendant
Community Centre
09.2021 - Current
- Greeted customers and offered them assistance.
- Handled over 50 customer complaints in a professional and courteous manner.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Promptly responded to all requests for assistance.
- Ensured safe use, condition, and storage of equipment
- Ensured safety and cleanliness in the weight room
Customer Service Representative
Wellesley community center
08.2020 - Current
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined the root cause of problems to resolve product or service complaints.
- Updated account information to maintain customer records.
- Demonstrated excellent organizational skills
- Provides excellent data entry skills, including proficiency in Office 365 Word, Excel PowerPoint, and Outlook.
- Demonstrated excellent problem-solving skills when it came to patrons' complaints and made sure to express patience and understanding towards situations.
Camp Counselor
City of Toronto
07.2020 - 08.2022
- Transport campers between grounds on foot and to off-site locations using public transit
- Respond swiftly to emergency situations, assessing injuries and administering first aid
- Promote sustainability and conservation to illustrate responsible use of outdoor spaces
- Provide guidance and support for campers with mental and physical limitations
- Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies
- Resolve participant complaints by working closely with managers and staff
- Achieve targets for service usage by evaluating current levels and adjusting strategies.
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention
SITTER
PRIVATE FAMILY
06.2015 - 03.2020
- Provided child care for four families after school,weekends and during school vacations (PA days)
- Developed and implemented fun and educational activities for all children, raging from ages 3-7 year olds
- Built loyal clientele through friendly interactions and consistent appreciation.
- Employed positive reinforcement methods to encourage good behavior
- Offered age-appropriate, fun, and educational activities for children ranging in age from six weeks to sixth grade
- Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals
COMMUNITY CENTRE, CAMP COUNSELLOR
05.2019 - 08.2019
- Supervised camp activities and developed daily recreational activities and developed plans
- Ensured children's safety by implementing camp rules and regulations
- Performed administrative tasks (filing and record keeping)
- Created relationships with children and parents CHUCK E
- CHEESE.
PARTY HOST
03.2018 - 06.2018
- Successfully hosted children's birthday parties
- Prepared served food and beverages
- Actively engaged and participated in children's activities
- Meet and greet with parents.
Education
2020Workplace Health and Safety Certificate -
City of Toronto
Toronto, ONBScN - Practical Nursing
Durham College
Oshawa, ON10.2027
High School Diploma -
St. Mother Teresa Academy
Scarborough 06.2020
Workplace Violence and Harassment - undefined
2019
WHIMS Certificate - undefined
2019
Skills
- Strong oral and communication skills
- Transportation Logistics
- Detailed oriented
- Friendly, Positive Attitude
- Works well independently and in a team
- Works well under pressure
- excellent interpersonal skills
- great administrative skills
Languages
English
Timeline
Weight Room Attendant
Community Centre
09.2021 - Current
Customer Service Representative
Wellesley community center
08.2020 - Current
Camp Counselor
City of Toronto
07.2020 - 08.2022
COMMUNITY CENTRE, CAMP COUNSELLOR
05.2019 - 08.2019
PARTY HOST
03.2018 - 06.2018
CurrentAgincourt Pentecostal Church
01.2016
SITTER
PRIVATE FAMILY
06.2015 - 03.2020
2020Workplace Health and Safety Certificate -
City of Toronto
BScN - Practical Nursing
Durham College
High School Diploma -
St. Mother Teresa Academy
Workplace Violence and Harassment - undefined
WHIMS Certificate - undefined
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