Jahiem Robinson

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

English (Fluent)

Janell Davis, Appliance Plug JA, 876-569-3580

Communication 

• Developed highly empathetic client relationship and earned reputation for exceeding service standard goals.
• Consulted with outside parties to resolve discrepancies and create effective solution.
• Review or make changes to customer account.

Customer-service 

• Promoted superor experince by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
• Promptly responded to inquirers and requests from projective customer.

Interpersonal 

• Followed-through on all critical inter-departmental escalations to increase customer retentions rates.
• Improved sales abilities and product knowledge and continuous basis to provide services and achieve quotas.