JAHEIM THOMAS
Inglewood
Summary
Hardworking Warehouse Associate/ Customer Service Associate with reliable, safety-conscious mindset and 1 years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing.
Overview
4
4
years of professional experience
Work History
Lead Dept Associate
Kroger Food 4 Less
Inglewood
01.2023 - Current
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Used pallet jacks to move items to and from warehouse locations.
- Compiled, sorted and filed records of product orders, business transactions and other activities.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received deliveries, scanned packages and updated orders in internal database.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Collaborated with team members to restock inventory as needed.
- Monitored product expiration dates and removed outdated items promptly.
- Prepared promotional displays to enhance product visibility in the store.
- Verified accuracy of shipments received from vendors against purchase orders.
- Monitored stock levels to ensure that sufficient quantities were available at all times.
- Restocked inventory as needed to maintain an adequate supply of products.
- Assisted with unloading delivery trucks by lifting heavy objects onto pallets or carts.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Managed store supplies such as price tags, labels, paper bags and boxes.
- Recommended, selected and located merchandise based on customer desires.
Customer Service Associate
Smart & Final Extra
Inglewood
02.2022 - Current
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
High School Diploma -
Alliance Renee And Meyer Luskin Academy High School
Los Angeles, CASome College (No Degree) - Engineering (Pre-Engineering)
El Camino College
Torrance, CASkills
- Shipping and receiving
- Product verification
- Warehouse operations
- Wrapping and boxing
- Materials handling and transport
- Inventory organization
- Material handling
- Warehouse tools operation
- Quality control
- Pallet jacks
- Facilities maintenance
- Able to lift and carry 50 lbs
Timeline
Lead Dept Associate
Kroger Food 4 Less
01.2023 - Current
Customer Service Associate
Smart & Final Extra
02.2022 - Current
High School Diploma -
Alliance Renee And Meyer Luskin Academy High School
Some College (No Degree) - Engineering (Pre-Engineering)
El Camino College