Hi, I’m
Jaharnoor Panjrath
Security
Surrey,Surrey
Judge a man by his questions rather than his answers.
Voltaire
Summary
Passionate and results-driven sales professional with a track record of success in driving revenue growth and building lasting client relationships. I am a self-motivated and enthusiastic individual seeking to contribute my sales expertise and generative AI-related skills to elevate the organization's sales performance. Certified in 'Serving it Right' and experienced in providing exceptional customer experiences. As a licensed professional security guard [BST], I have honed my ability to prioritize effectively and maintain a persistent and focused approach to achieving goals. Manage and improve team operations with diplomatic and resourceful leadership. High-energy problem-solver knowledgeable about competitor strategies and talented in adapting team techniques to overcome challenging styles. Devise and deploy solid recruitment strategies to bring in top athletes.
Overview
5
years of professional experience
3
Certificates
2
years of post-secondary education
Work History
Imperial Security Inc.Vancouver, BC
Security Officer
04.2021 - 02.2023
Job overview
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
V-MARTLudhiana, Punjab
Customer Service Representative
09.2019 - 11.2020
Job overview
- Provided exceptional customer service, resolving inquiries and issues promptly, resulting in 95% customer satisfaction rating
- Utilized AI technology to improve response times and enhance customer support experiences, increasing positive feedback by 30%
- Demonstrated strong organizational skills, efficiently managing inventory and shipments to maintain smooth operations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Panjrath Road CarriersLudhiana, Punjab
Client Relations Specialist
07.2018 - 08.2019
Job overview
- Managed clientele and built strong relationships, resulting in 15% increase in customer retention
- Oversaw loading and unloading of goods, ensuring timely and safe transportation of cargo
- Coordinated with internal teams to streamline processes, leading to 20% reduction in operational inefficiencies.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
BCM SchoolLudhiana,Punjab
High School Diploma
03.2017 - 03.2019
Skills
Effectively leads to increased sales conversion ratesundefined
Certification
Serving it right
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Serving it right
07-2023
Basic security license
07-2023
Selling it right
07-2023
Security Officer
Imperial Security Inc.
04.2021 - 02.2023
Customer Service Representative
V-MART
09.2019 - 11.2020
Client Relations Specialist
Panjrath Road Carriers
07.2018 - 08.2019
BCM School
High School Diploma
03.2017 - 03.2019
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