Jahanzeb Sethy

• Oversee daily bakery operations, ensuring high-quality product output and customer satisfaction. Manage a team of bakers and assistants, schedule shifts, and maintain inventory levels.
• Oversee and uphold food quality standards, ensuring adherence to health and safety regulations. Handle and resolve customer complaints quickly and professionally.
• Manage inventory levels and oversee supply orders to avoid shortages or excess stock. Implement cost control measures, including minimizing wastage and optimizing inventory through digitization, to enhance operational efficiency and profitability.
• Prepare and analyze reports on sales, expenses, employee performance, and incidents. Maintain team records for check-ins and checkouts.

• Manage daily shelter activities, including resident admissions, meal supervision, and overall operations to ensure smooth and efficient service.
• Establish and enforce food safety, sanitization plans, and SOPs for both residents and staff to maintain high standards and ensure smooth operations.
• Monitor and manage inventory levels and supply orders, implement cost control measures to prevent shortages or overstocking, and optimize operational efficiency.
• Prepare and analyze reports on shelter activities, expenses, and staff performance while ensuring adherence to health, safety regulations, and company policies.

• Recruit, manage, and support marketing staff, create training workshops for effective customer service and sales, and develop team-building exercises.
• Oversee sales strategy optimization, manage order submissions, and generate detailed sales and team performance reports.
• Plan and execute sales events to maximize engagement and drive performance.
• Address and resolve customer conflicts professionally to maintain high satisfaction levels.

• Address and resolve customer complaints and conflicts promptly and professionally to ensure a positive dining experience.
• Oversee sanitation practices and manage supply orders to maintain cleanliness and ensure the availability of necessary items throughout the night shift.
• Create and manage staff schedules to ensure adequate coverage, and implement cost control measures to optimize labor and operational expenses.
• Maintain and analyze daily sales reports to track performance, and actively upsell customers with new promotions to drive additional revenue.

• Assist with food preparation before opening, adhering to food safety guidelines and minimizing wastage to ensure high-quality ingredients are used efficiently.
• Collaborate with the chef to coordinate orders and optimize kitchen operations, ensuring timely and accurate preparation of dishes.
• Support the chef with inventory management by monitoring stock levels, assisting with ordering supplies, and ensuring proper storage of ingredients.
• Aid in daily cooking tasks and maintain a clean and sanitized kitchen environment, following established hygiene practices to uphold food safety standards.