Summary
Overview
Work History
Education
Skills
Timeline
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Jagwant Singh

IT Support
Calgary,Canada

Summary

Innovative IT Support Specialist and Network Technician with experience in selecting and setting up diverse technical equipments and networking systems . Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work History

Associate

Amazon
Balzac, AB
03.2020 - Current
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by picking, packing and labeling merchandise.
  • Performed inventory counts and stocked merchandise.

IT Support Specialist

United Brothers Engineering Works
Khanna, Punjab
09.2016 - 02.2020
  • Created help desk tickets, troubleshot and resolved software issues.
  • Delivered onsite technical support for 45+ employees.
  • Assigned system permissions and set up computers to assist with onboarding new employees.Managed backup and recovery of data assets to safeguard system availability.
  • Determined hardware and network system issues using proactive troubleshooting techniques. Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.

Education

M.Tech. -

Punjabi University
Punjab
05.2012 - 03.2015

B.Tech. -

PTU
Punjab
05.2008 - 03.2012

Skills

  • Technical issues analysis
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Timeline

Associate

Amazon
03.2020 - Current

IT Support Specialist

United Brothers Engineering Works
09.2016 - 02.2020

M.Tech. -

Punjabi University
05.2012 - 03.2015

B.Tech. -

PTU
05.2008 - 03.2012

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Jagwant SinghIT Support