JAGTESHWARJOT SINGH RATHORE
North York, Toronto,Canada
Summary
Accomplished and proactive professional accustomed with proven technical skills, with extensive experience collaborating with cross-functional teams to develop, document, and deliver process innovations that drive business success; targeting opportunities as a Project Manager. Possess domain specialization of engineering projects, design, testing, project planning, quality control and project coordination. Possess strong interpersonal and communication skills with emphasis on delivering high end services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Mobility Associate/Driver
Staffmax Staffing & Recruiting
07.2022 - 12.2022
- Worked with BikeShare Toronto, and performed pre and post-inspection of rebalancing bicycles, addressing any issues with the Field Operations team.
- Follow instructions and respond to dispatch effectively.
Retrieve inoperative bicycles by direction or via inoperative bicycle software. - Inspect docking stations for operability, safety, and cleanliness.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Proficient in driving a variety of vehicles, with and without trailer attachment, and navigating traffic
Delivery Driver
Amazon
04.2022 - 07.2022
- Delivered packages to customer doorsteps and business offices.
- Kept detailed records of deliveries and returns
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Customer Service Fundraiser
Plan International
01.2022 - 04.2022
- Cultivated interpersonal skills by building positive relationships with potential donors
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Fundraised on behalf of charities and non-profit clients
- Acquired expertise in various areas, including sales, soliciting donations, managing guests in hospitality industry, handling public relations, and collaborating effectively with team.
- Managed over 100 client visits per day which lead to an increase in sales and making me top performer of my team
Business Analyst
CGI Information Systems
07.2017 - 01.2021
- Business Analyst for Shell, GeoSigns nDI team
- Scaled Agile Framework for enterprise (SAFe) Professional with over 3.5 years of experience in supporting business solution software and analyzing business operation
- As subject matter expert, I provided input solutions to team that fostered comprehensive understanding of oil and gas knowledge, promoting healthy team dynamics.
- Understanding business requirements through gap analysis of senior Product Management team located in United States and Netherlands; then sharing it to development team in Bangalore
- Collaborated closely with Product Owner to develop product backlog and recognize user stories.
- Daily interaction with stakeholders to discuss new updates and ideas about product
- Worked as QA tester to ensure final product is free of any defects/bugs
- Experienced in Functional, Integration, System, Smoke, Sanity & Regression Testing
- Involved in identifying test scenarios, writing test cases, and reporting Defects using Azure DevOps earlier known as Microsoft Visual Studio Team Services VSTS
- Provided technical support for troubleshooting analytics and reporting issues
- Vocal lead Singer in musical band of CGI Bangalore, Tarang and received many appreciations across workplace for participating in various team-building activities and also helped me in acing my communication and interpersonal skills
Education
Post Graduate Diploma - Project Management
Centennial College
Toronto, ON08.2023
Post Graduate Diploma - Business Administration
York University
Toronto, ON2022
Bachelor of Technology - Geoscience Engineering
University of Petroleum And Energy Studies (UPES)
Dehradun, IN2017
Skills
- User Acceptance Testing
- Forecasting and Planning
- Project Management
- Stakeholder Engagement
- Gantt Charts
- Acceptance Criteria
- Product Development
- Manual Testing
- Test Case Scenarios
- Critical Thinking
- SWOT Analysis
- Agile Expertise
- Requirement Gathering
- Geophysics
Certification
- Scaled Agile Framework for enterprise (SAFe) certified Professional in 2020
Appreciations
- Argo Award, CGI- SHELL Sub Surface and Wells ExpedITe- Award for the best engaged team for the year 2018
- APEX Certificate of Appreciation, CGI- Awarded for my commitment towards my project in the year 2020
https://www.linkedin.com/in/jagteshwarjot-rathore
Timeline
Field Mobility Associate/Driver
Staffmax Staffing & Recruiting
07.2022 - 12.2022
Delivery Driver
Amazon
04.2022 - 07.2022
Customer Service Fundraiser
Plan International
01.2022 - 04.2022
Business Analyst
CGI Information Systems
07.2017 - 01.2021
Post Graduate Diploma - Project Management
Centennial College
Post Graduate Diploma - Business Administration
York University
Bachelor of Technology - Geoscience Engineering
University of Petroleum And Energy Studies (UPES)
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