JAGRIT SHARMA
Brantford,Canada
Summary
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
Work History
Data Annotator
Outlier AI
Oakville
12.2025 - Current
- Annotated diverse datasets to enhance machine learning model training accuracy.
- Reviewed and validated data accuracy, ensuring outputs met quality standards.
- Conducted quality checks on labeled data to uphold annotation standards.
- Collaborated with team members to refine annotation guidelines and processes.
IT Support Technician
Private Contract
Brantford, Canada
09.2025 - 12.2025
- Served as primary point of contact for technical service calls and emails, ensuring timely resolution of client issues.
- Delivered technical support for software and hardware issues, enhancing client satisfaction.
- Responded promptly to support requests via phone, email, and ticketing system.
- Partnered with team members to streamline support processes and workflows, improving overall service efficiency.
Retail Sales Associate
Zudio
04.2023 - 07.2025
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction.
- Handled customer complaints in a professional manner.
- Assisted customers with finding the right product for their needs.
- Teamed with colleagues to improve customer service delivery and experience.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Restocked shelves and conducted regular inventory counts to maintain product availability.
- Processed transactions accurately using point-of-sale systems.
Education
Bachelor of Science - Computer Science
Sheridan College
Oakville 09.2025 - 02.2026
Skills
- Customer service and support
- Retail sales expertise
- Collaboration and teamwork
- Problem solving
- Time management
- Multilingual communication
- Data entry proficiency
- Interpersonal communication
- Point of sale systems
- Customer needs assessment
- Technical support skills
- Adaptability to tools
Affiliations
Love to play sports, usually played soccer but now trying new sports like volleyball and badminton (It’s fun!).
Languages
Hindi
First Language
English
Native/ Bilingual
Spanish
Elementary (A2)
A2
Timeline
Data Annotator
Outlier AI
12.2025 - Current
Bachelor of Science - Computer Science
Sheridan College
09.2025 - 02.2026
IT Support Technician
Private Contract
09.2025 - 12.2025
Retail Sales Associate
Zudio
04.2023 - 07.2025