Jagpreet Singh
NORTH YORK,Ontario
Summary
Results-oriented professional with a strong background at Postmedia Network Inc. and Fresh Value. Expertise in customer communication and problem resolution, demonstrating excellence in multitasking and organizational capabilities. Continuously improves customer satisfaction and optimizes operations, utilizing multilingual skills to promote effective team collaboration and ensure precise record-keeping.
Overview
5
5
years of professional experience
Work History
Dispatcher
Postmedia Network Inc.
Etobicoke, Ontario
05.2022 - Current
- Dispatched drivers to meet daily delivery needs for company customers.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Answered customer requests with information about product availability, shipping information and status updates.
- Completed day-to-day duties accurately and efficiently.
Customer Service Representative
Fresh Value
Etobicoke, Ontario
02.2020 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Answered incoming calls and emails, providing face-to-face customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Dealt with Outside Sales Representatives in person or through outbound calls.
- Handed out cheques and payments to the suppliers regularly.
Education
Some College (No Degree) - Business Management
St.Clair College
Toronto, ON04-2021
Skills
- Customer communication
- Problem resolution
- Clear communication
- Multitasking and organization
- Time management
- Team collaboration
- Maintain records
- Multilingualism
Affiliations
- Gardening
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Urdu
Professional
Timeline
Dispatcher
Postmedia Network Inc.
05.2022 - Current
Customer Service Representative
Fresh Value
02.2020 - Current
Some College (No Degree) - Business Management
St.Clair College
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