Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Innovative technology professional with several years of diverse experience.
Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
10
10
years of professional experience
Work History
Barber Assistant
Hairport Unisex Salon
02.2023 - 09.2024
Continuously improved skills through ongoing education on industry trends, techniques, and best practices.
Developed strong customer relationships through attentive listening and clear communication about desired styles and preferences.
Offered personalized grooming advice based on individual client needs and preferences for enhanced satisfaction levels.
Assisted lead barber in managing appointments and scheduling to ensure timely service for all clients.
Maintained a clean, organized workstation to uphold professional standards and minimize health risks.
Demonstrated adaptability in accommodating diverse client needs by offering various styling techniques, from traditional cuts to modern trends.
Assisted in coordinating special events, such as grooming workshops and product demonstrations, to engage the community and promote salon offerings.
Contributed to a positive work atmosphere, fostering collaboration among team members for optimal performance.
Streamlined appointment booking process by implementing an efficient online system for client convenience.
Ensured compliance with sanitation regulations by thoroughly cleaning equipment after each use, reducing risk of infection or contamination.
Delivered precision cuts using various tools such as scissors, clippers, razors, and trimmers to achieve desired results.
Collaborated with lead barber on marketing initiatives to attract new clientele while retaining existing customers through exceptional service delivery.
Effectively managed time between cutting hair, performing shaves, trimming beards, washing hair, and other tasks to maximize productivity without sacrificing quality of service.
Resolved guest complaints about service or style.
Consistently received positive performance reviews from guests.
Managed business customer service, responding to requests and concerns promptly.
Monitored inventory and availability of supplies, tools and products to minimize delays.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Managed complex appointment schedule for high-volume client base.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Recorded weekly supply and inventory needs and made regular orders for replenishment.
Answered over 30 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
Kept detailed records of customer information and services provided to increase return customers by 10.
Answered over 50 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
Kept detailed records of customer information and services provided to increase return customers by 20
Answered over 30 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
Kept detailed records of customer information and services provided to increase return customers by 30.
Answered over 30 phone calls daily to assess cus
Plumber
Sekhon Plumber
03.2015 - 09.2024
Repaired plumbing systems, components, and equipment.
Installed valves, hangers, supports, and flanges inside piping systems.
Installed new piping systems in various types of buildings following local building codes and regulations.
Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
Selected type and size of piping required for each project.
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
Complied with state plumbing codes throughout duration of each project.
Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
Offered guidance and training to junior team members.
Education
National Trade Certificate - Plumbing And Piping Trades
Ministry of Skill Development And Enterpreneurship
Ludhiana,Punjab
07.2021
High School Diploma -
Punjab School Education Board
Ahmedgarh,Punjab
03.2014
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Time Management
Flexible and Adaptable
Dependable and Responsible
Multitasking
Multitasking Abilities
Calm Under Pressure
Active Listening
Organization and Time Management
Decision-Making
Problem Resolution
Verbal Communication
Languages
English
Elementary
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Barber Assistant
Hairport Unisex Salon
02.2023 - 09.2024
Plumber
Sekhon Plumber
03.2015 - 09.2024
National Trade Certificate - Plumbing And Piping Trades
Ministry of Skill Development And Enterpreneurship
High School Diploma -
Punjab School Education Board
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