Jagoda Wozniak
Kingston,Ontario
Summary
Dedicated professional with a background in event coordination and customer service. Known for resolving conflicts efficiently and fostering positive relationships, enhancing overall customer satisfaction and operational success. Enjoys learning new skills and trying new things, and enters everything with an optimistic mindset.
Overview
6
6
years of professional experience
8
8
Certifications
Work History
Assistant Stage Manager
Queen's Theatre Troupe
Queen's University Kingston, ON
02.2026 - Current
- Assisting with rehearsal scheduling and coordination among cast and crew.
- Communicating with the director regarding production needs and actor requirements.
- Managing backstage logistics to ensure smooth scene transitions during performances.
- Organizing props and set pieces for efficient access during rehearsals and shows.
- Supporting actors by providing cues and ensuring proper timing during performances.
- Overseeing efficient prop changes between scenes ensuring no disruption to the flow of the show.
- Monitored sound levels throughout rehearsals and performances to ensure quality audio output.
- Set up furniture onstage prior to each performance in accordance with blocking notes.
- Assisting cast members with costume changes during quick change scenes.
Family Guide
Campfire Circle
Rainbow Lake, ON
06.2025 - Current
Bartender/Waitress
Jigger Inn
St Andrews, Fife
09.2022 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Ensured cleanliness and organization of bar area to enhance customer experience during shifts.
- Handled cash transactions and processed payments efficiently.
- Collaborated with kitchen staff to support food service during busy periods.
- Barista trained and have experience in making a variety of different beverages.
- Managed a designated section of the restaurant, overseeing service and guest satisfaction.
- Trained new staff members in bar handling and formal waitressing service.
- Greeted customers and delivered exceptional service to foster a welcoming environment.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption to promote responsible drinking and maintain a safe atmosphere.
- Checked identification cards for proof of age prior to serving alcoholic beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Events Coordinator
Psych & Neuro Society
University of St Andrews, Fife
01.2025 - 06.2025
- Coordinated event logistics for workshops and seminars hosted by the society.
- Managed registration processes for attendees and speakers, enhancing overall event experience.
- Collaborated with team members to create engaging event materials and agendas.
- Scheduled and organized meetings with guest speakers and vendors.
- Promoted events through social media and email campaigns, increasing visibility and engagement.
- Set up venues, ensuring all equipment was ready for presentations.
- Developed timelines and checklists for successful event execution.
- Collected feedback from participants to improve future events.
Marketing Associate
ThrowbacksXOXO
University of St Andrews, Fife
08.2024 - 06.2025
- Developed marketing materials for social media campaigns, enhancing brand visibility.
- Conducted market research to identify emerging trends and customer preferences.
- Collaborated with the design team on promotional content and branding strategies.
- Organized logistics for promotional activities, contributing to successful event execution.
- Monitored social media platforms, tracking brand engagement and gathering customer feedback.
- Engaged customers via online forums and other interactive communities.
Sales Assistant
Barnardo's
St Andrews, Fife
08.2020 - 07.2023
- Delivered exceptional customer service to create a welcoming shopping experience.
- Assisted customers with product selection and inquiries.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Trained new staff on store procedures and product knowledge to ensure consistent service quality.
- Collaborated with team members to maintain store cleanliness.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted in creating displays to promote products.
- Prepared stock, including sorting, steaming, tagging, and pricing.
- Managed mask compliance and monitored customer capacity in-store.
Housekeeping Assistant
Old Course Hotel, Golf Resort & Spa
St Andrews, Fife
06.2021 - 09.2022
- Maintained cleanliness and organization of guest rooms and public areas.
- Responded promptly to guest requests for additional amenities or services.
- Trained and mentored new staff members to ensure adherence to service standards.
- Collaborated with team members to streamline cleaning processes and create a supportive work environment.
- Communicated effectively with supervisors regarding any problems encountered during shift.
- Developed formal communication skills to enhance guest interactions and deliver five-star service.
- Gained skills in time management as we had a set time to clean each room.
- Stocked carts with cleaning supplies, linen, and other items as needed.
Education
Bachelor of Science - Psychology
University of St Andrews
St Andrews, Fife, Scotland07-2027
Bachelor of Science - Psychology
Queen's University
Kingston, Ontario04-2026
High School Diploma -
Madras College
St Andrews, Fife, Scotland06-2023
Skills
- Event coordination
- Time management
- Effective communication skills
- Conflict resolution
- Problem solving
- Bilingual (fluent in English and Polish)
- Creative mindset
- Hardworking
- Passionate about learning new skills and trying new things
- Open minded
- Optimistic
Languages
English
Native/ Bilingual
Polish
Native/ Bilingual
Spanish
Elementary
Certification
Health and Safety Level 1 - Direct Response Training, issued June 2025
Accomplishments
Saltire Award
Timeline
Assistant Stage Manager
Queen's Theatre Troupe
02.2026 - Current
Family Guide
Campfire Circle
06.2025 - Current
Events Coordinator
Psych & Neuro Society
01.2025 - 06.2025
Marketing Associate
ThrowbacksXOXO
08.2024 - 06.2025
Bartender/Waitress
Jigger Inn
09.2022 - Current
Housekeeping Assistant
Old Course Hotel, Golf Resort & Spa
06.2021 - 09.2022
Sales Assistant
Barnardo's
08.2020 - 07.2023
Bachelor of Science - Psychology
University of St Andrews
Bachelor of Science - Psychology
Queen's University
High School Diploma -
Madras College