Experienced candidate with vast background in customer satisfactory. Possesses extensive knowledge of policies, procedures, and regulations related to customer relations.
Overview
2
2
years of professional experience
Work History
Office Assistant
Hotel Hot Chop
02.2021 - 09.2022
Greet and assist visitors, clients, and employees in a courteous and professional manner
Answer and direct incoming phone calls to the appropriate personnel
Perform basic clerical duties such as data entry, filing, photocopying, and scanning documents
Assist in organizing and scheduling appointments, meetings, and conferences
Maintain and organize office supplies, ensuring adequate inventory levels
Collaborate with team members to coordinate office events and activities
Help maintain the cleanliness and organization of common office spaces
Provide support in preparing and formatting documents, reports, etc
Education
Diploma in Hospitality Management - Hotel And Restaurant Management
Saskatchewan Polytechnic College
Regina, SK
04.2025
Senior Secondary Education - Humanities
M.H.D Sen. Sec. School, Haryana
India
04.2020
Skills
Written & Oral Communication Skills
Time management skills
Order taking and Serving
Flexible with all work types
Event Preparation
[English, Punjabi, and Hindi] Fluency
Team Work
Customer Service
Food Safety Certificate
Security Guard Training Certificate
YQReady Customer Service Training
Languages
English
Punjabi
Hindi
Timeline
Office Assistant
Hotel Hot Chop
02.2021 - 09.2022
Diploma in Hospitality Management - Hotel And Restaurant Management