JAGMEET SINGH
Brampton,ON
Summary
Engaging professional with customer assistance experience, providing knowledgeable responses and problem-solving expertise. Demonstrated ability to boost customer service satisfaction ratings through upbeat and courteous interactions.
Overview
5
5
years of professional experience
Work History
Customer Associate
Mahindra & Mahindra Finance Services Limited
Ferozepur, Punjab, India
06.2019 - 06.2024
- Listened attentively to customer complaints and concerns in order to resolve issues quickly and effectively.
- Provided detailed information about products and services to customers.
- Presented customers with paperwork for completion.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Mentored junior team members and managed employee relationships.
Education
Bachelor of Arts - Economics
Punjab University
Chandigarh, India05-2019
Skills
- Customer Service
- Complaint Handling
- Order Fulfillment
- Customer Relationship Management (CRM)
- Problem-solving abilities
- Adaptability and Flexibility
- Interpersonal Skills
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Status
- Work Permit
- Full Time
Timeline
Customer Associate
Mahindra & Mahindra Finance Services Limited
06.2019 - 06.2024
Bachelor of Arts - Economics
Punjab University
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