Summary
Overview
Work History
Education
Skills
Certification
Workauthorization
Personal Information
Languages
Work Availability
Timeline
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Jagmeet Rai

Jagmeet Rai

Toronto,Canada

Summary

A leader with forward-thinking approach to technology and a vision for how emerging technologies can drive business growth. Wealth of expertise in conceptualizing and building high-performance software systems at scale. Recognized for building high-performing teams, fostering a culture of innovation, and breaking the status quo to drive exceptional results. Built a globally distributed team of 220+ professionals, overseeing an annual budget of over $20 million. Employed by renowned companies such as Apple Inc, The Home Depot, Boston Scientific, and Bosch GmBH. Strive to create software applications that are both user-friendly and high-performing, meeting and exceeding industry standards.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director of Technology

Home Depot of Canada Inc
Toronto, Canada
06.2020 - Current
  • Spearheading the development of store's software applications and e-commerce(www.homedepot.ca) search platform at Home Depot.
  • Built a globally distributed diverse technical team of 220+ professionals, with a common objective of revolutionizing the Canadian retail industry by creating an interconnected store shopping experience
  • Demonstrated proficiency in managing large budgets exceeding CAD $20 million
  • Modernizing numerous legacy task-based applications into interconnected modern UI/UX cloud-native applications
  • Delivered a 30% decrease in total store applications count alongside a 15% increase in store LTPA
  • Achieved integration with Google's LLM retail search engine, resulting in a 10% increase in RPV and a 5% improvement in customer satisfaction
  • On Mission to reduce the total application footprint by 60% and rebuild all core store applications using modern tech stack and UI/UX practices.

Senior Manager E Commerce IT

Home Depot of Canada Inc.
Toronto, Canada
02.2018 - 06.2020
  • Successfully managed diverse technical teams specializing in DevOps implementation, performance test engineering, search algorithms, front-end technologies, micro-services architecture and SAP Hybris Commerce.
  • Played a pivotal role in achieving a revenue increase of 30% for www.homedepot.ca through driving the technical vision, strategy, and execution
  • Refactored www.homedepot.ca into an 'Angular' single-page app hosted on the cloud, resulting in an improved website performance and a 12% increase in customer satisfaction.
  • Played a pivotal role in enhancing Home Depot Canada's multichannel journey through the implementation of cloud-based micro-services architecture and design.
  • Delivered of 120+ software projects, ranging from small to highly complex
  • Built a team of 100+ software professionals including home depot associates and vendor partners staff
  • Pioneered a collaborative effort with product and senior management to outline annual product road-maps.

Senior Scrum Master

Home Depot of Canada Inc.
Toronto, Canada
06.2016 - 02.2018
  • Steered the transformation of 'Home Depot Canada' e-commerce team by Implementing the scaled agile scrum (LeSS Huge) framework for 60+ geographically distributed technical team
  • Executed 12 projects simultaneously, ensuring delivery of sprint goals with high throughput
  • Implemented automated weekly reports for senior management utilizing burn-down charts, velocity reports, bug trends, feature delivery status, and road-map progress.
  • Created fixed-time scrum release schedules for FY-16 & FY-17, delivering 25+ enhancement projects and fixing 500+ bugs through 35+ bi-weekly production releases
  • Implemented transparent release tracking, issue/story management, and facilitated sprint planning sessions, retrospectives, and stakeholder review meetings.
  • Collaboratively partnered with developers, QA, product management, and operations teams to ensure efficient software delivery.
  • Led the implementation of full CI pipeline (continuous integration) using Stash, SONAR, Bamboo, Junit, Google Cloud, DevTest, and Jira tools.

IT Project Manager

Apple
Sunnyvale, United States
08.2013 - 06.2016
  • Responsible for overseeing the creation, enhancement, and ongoing support of two enterprise applications.
  • Executed projects to analyze field failures of Apple products and assess the effectiveness of the contact centre staff.

Technology Lead

Infosys Technologies Limited
Chandigarh, India
09.2010 - 08.2013

Senior Software Engineer

Robert Bosch Engineering And Business Solutions Ltd
Bangalore, India
06.2007 - 09.2010

Electronics Engineer

Lohia Starlinger Limited
India
07.2006 - 06.2007

Embedded Software Engineer

Five Star Telecommunication Pvt. Ltd.
India
08.2004 - 07.2006

Education

Bachelor's in Electronics and Communications -

Punjab Technical University
India
01.2004

Skills

  • Retail
  • e-commerce
  • Strategic Technology Planning
  • Software Development Lifecycle (SDLC)
  • Agile Programming Methodologies
  • IT Governance and Compliance
  • Budgeting and Financial Management
  • Vendor and Stakeholder Management
  • Software Engineering
  • SAP ERP
  • Cloud Computing
  • Distributed Applications
  • People Management
  • Product Development
  • Decision-Making
  • Excellent Communication
  • Problem-Solving
  • Analytical Thinking

Certification

  • PMP
  • Certified Scrum Product Owner, Scrum Alliance

Workauthorization

Canada

Personal Information

Title: Director of Technology

Languages

  • English - Fluent
  • Hindi - Fluent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Director of Technology

Home Depot of Canada Inc
06.2020 - Current

Senior Manager E Commerce IT

Home Depot of Canada Inc.
02.2018 - 06.2020

Senior Scrum Master

Home Depot of Canada Inc.
06.2016 - 02.2018

IT Project Manager

Apple
08.2013 - 06.2016

Technology Lead

Infosys Technologies Limited
09.2010 - 08.2013

Senior Software Engineer

Robert Bosch Engineering And Business Solutions Ltd
06.2007 - 09.2010

Electronics Engineer

Lohia Starlinger Limited
07.2006 - 06.2007

Embedded Software Engineer

Five Star Telecommunication Pvt. Ltd.
08.2004 - 07.2006

Bachelor's in Electronics and Communications -

Punjab Technical University

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Jagmeet Rai