Jagmeet Kaur
Brampton
Summary
Dynamic professional with a strong background in client support and security. Skilled in data entry and fostering teamwork for optimal results. At Tim Hortons, I enhanced team performance through effective issue analysis and exceptional customer service. Proven ability to maintain composure in stressful environments while ensuring safety and satisfaction.
Overview
2
2
years of professional experience
Work History
Team Member
Tim Hortons
2023.08 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Operated register to process payments and collect cash payment for order totals.
- Handle pressure when its busy
- Attending calls of customers related to orders
Security Guard
Tag Security
2023.05 - 2023.08
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
2 YEAR DIPLOMA - Business Accounting
Niagara College
Toronto, ON2024-12
Skills
- Client Support
- Optimistic Outlook
- Teamwork and collaboration
- Effective Issue Analysis
- Data entry
- Maintain Composure in Stressful Environments
Languages
English
Timeline
Team Member
Tim Hortons
2023.08 - Current
Security Guard
Tag Security
2023.05 - 2023.08
2 YEAR DIPLOMA - Business Accounting
Niagara College