Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jagmeet Gill

Brampton,ON

Summary

Proven Houseperson with a track record of enhancing guest satisfaction and optimizing workflow, notably at Airbnb. Skilled in maintenance coordination and excelling in teamwork and collaboration, I have streamlined room turnovers and improved cleanliness standards, contributing significantly to operational efficiency and guest loyalty.

Overview

1
1
year of professional experience

Work History

Houseperson

Airbnb
02.2023 - 08.2023
  • Optimized workflow during high-volume periods by proactively identifying areas requiring additional attention or support from colleagues.
  • Reduced time spent on cleaning duties by establishing an organized system for storage areas.
  • Maintained safety standards by conducting routine inspections and ensuring adherence to protocols.
  • Strengthened guest loyalty through attentive problem resolution while maintaining confidentiality at all times.
  • Streamlined room turnover processes by effectively coordinating with front desk staff regarding room status updates.
  • Maximized resource utilization across the property by assisting other departments with special projects or assignments when required.
  • Safeguarded guest privacy by following strict key control policies when entering guest rooms or restricted areas.

Houseperson

Indigo Hotel
07.2022 - 12.2022
  • Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
  • Performed minor maintenance tasks, contributing to the upkeep of the facilities.
  • Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
  • Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
  • Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
  • Contributed to efficient event set-up and tear-down processes, optimizing turnaround times between functions.

Education

Master Of International Business Management - Business Administration

Alpha College
Scarborough, Toronto

Skills

  • Laundry Management
  • Maintenance Coordination
  • Housekeeping tasks
  • Cleaning techniques
  • Room Inspections
  • Task Delegation
  • Heavy Lifting
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Full Professional

Timeline

Houseperson

Airbnb
02.2023 - 08.2023

Houseperson

Indigo Hotel
07.2022 - 12.2022

Master Of International Business Management - Business Administration

Alpha College

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Jagmeet Gill