Jagjot Hans
Summary
Over 3 years of experience as courier care assistant. Work hard to meet or exceed courier and customer expectations. Interact well with team and share advice and tips.Always handle frustrated customers with professionalism and positive attitude.
Overview
6
6
years of professional experience
Work History
Courier Assistant
Skip The Dishes
12.2020 - 10.2023
- Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner.
- Ensure orders are delivered accurately and in good condition.
- Communicate with customers if any issues during receiving the food or delays and resolve problems efficiently.
- Assist couriers for their late payments and compensations.
Team Member
Tim Horton's
02.2020 - 10.2023
- Provide hospitality and customer service.
- Take and complete customer order accurately and efficiently establish policies and procedures.
- Operate electronic cash register (point of sales system) and other tools of the trade.
- Ensure display and supplies are kept stocked, as well as entire working space is kept tidy and clean.
- Informed customers about billing procedures, processed payments and provided payment option setup
assistance.
Team Mentor
Tim Horton's
03.2018 - 09.2019
- Provide hospitality and customer service.
- Take and complete customer order accurately and efficiently establish policies and procedures.
- Operate electronic cash register (point of sales system) and other tools of the trade.
- Ensure display and supplies are kept stocked, as well as entire working space is kept tidy and clean.
- Informed customers about billing procedures, processed payments and provided payment option setup
assistance.
Education
Business Management
Canadore College of Applied Arts And Technology
Mississauga, ON08.2019
Supply Chain Management.
Canadore College of Applied Arts And Technology
Mississauga, ON01.2018
Skills
- Customer Service Management
- Excellent Telephone Manner
- Complaint Handling
- Problem Solving
- Time Management
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Courier Assistant
Skip The Dishes
12.2020 - 10.2023
Team Member
Tim Horton's
02.2020 - 10.2023
Team Mentor
Tim Horton's
03.2018 - 09.2019
Business Management
Canadore College of Applied Arts And Technology
Supply Chain Management.
Canadore College of Applied Arts And Technology
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