Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Interests
Timeline
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Jagjit Kaur

Surrey,BC

Summary

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

2
2
years of professional experience

Work History

Assistant Accountant

CA Satish Kumar Gupta
01.2023 - 07.2024
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
  • Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
  • Reviewed general ledger entries and assessed accuracy.
  • Prepared accurate financial statements for management review, aiding in informed decision-making processes.
  • Developed strong relationships with vendors by fostering environment of trust.
  • Enhanced team knowledge by leading workshops on best practices in accounting software utilization.

Front Desk Receptionist

Poonam Imperial hotel
08.2024 - 10.2024
  • Processed customer payments via credit cards, checks, and money orders.
  • Responded to inquiries through phone, email, and in person.
  • Entered data to maintain customer records.
  • Monitored visitor access and issued identification badges.
  • Managed office supplies inventory and placed orders as needed.
  • Answered calls, redirected inquiries, and took messages.
  • Maintained an organized reception area for guests.
  • Updated customer information in databases.
  • Assisted in scheduling appointments for clients.
  • Issued receipts, refunds, and credits to customers.
  • Efficiently operated cash register and processed payments.
  • Followed security procedures for handling cash.
  • Performed additional duties as assigned.
  • Recorded purchases and maintained checkout area.
  • Conducted price checks for special orders or discounts.
  • Addressed customer inquiries about store policies.
  • Balanced daily transactions using a point-of-sale system.

Education

MBA - Business Administration

New York Institute of Technology
Vancouver, BC
05.2026

Bachelor of Commerce - Commerce

PANJAB UNIVERSITY
Chandigarh, India
05.2022

Skills

  • Customer service
  • Time management
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Administrative skills
  • Oral and writing communication
  • Office administration

Accomplishments

  • Supervised team of 7 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Completed manager training program.
  • Promoted to head cashier after only 3 months for exceptional performance.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Drawing and Painting
  • Crafting and DIY Projects

Timeline

Front Desk Receptionist

Poonam Imperial hotel
08.2024 - 10.2024

Assistant Accountant

CA Satish Kumar Gupta
01.2023 - 07.2024

MBA - Business Administration

New York Institute of Technology

Bachelor of Commerce - Commerce

PANJAB UNIVERSITY
Jagjit Kaur