Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Jagjeet Singh

Brampton,ON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Mr Arman Singh
04.2021 - 04.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Wearhouse

MRC Global
02.2019 - 02.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

DIPLOMA IN COMPUTING SUPPORT

FLAIR COLLEGE OF MANAGEMNET AND TECHNOLOGY
Brampton, ON
03.2026

Arts STREAM

SURATGARTH PUBLIC SCHOOL
AMARPURA RATHAN, SURATGARTH
05.2022

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Problem Resolution

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

Mr Arman Singh
04.2021 - 04.2022

Wearhouse

MRC Global
02.2019 - 02.2020

DIPLOMA IN COMPUTING SUPPORT

FLAIR COLLEGE OF MANAGEMNET AND TECHNOLOGY

Arts STREAM

SURATGARTH PUBLIC SCHOOL

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