Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Prabhjot Kaur

Dartmouth,NS

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Rajievan Iyudrai
05.2023 - 01.2024
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Food Counter Attendant

Tim Hortons
04.2022 - 05.2023
  • Collaborated with fellow team members to provide seamless service during peak hours.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Addressed customer inquiries and concerns promptly, demonstrating excellent problem-solving skills.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Managed multiple tasks in high-volume environment.
  • Processed sales transactions using POS system.
  • Greeted customers with smile and provided helpful suggestions.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Streamlined food preparation processes for increased efficiency and reduced waste.

Production Worker

Cook It
02.2022 - 04.2022
  • Weighed and measured items to prevent waste and meet quality standards.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized work to meet demanding production goals
  • Resolved issues quickly to maintain productivity goals.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Pre-assembled containers to be easily selected by packing associates.
  • Planned and scheduled projects and directly performed installations.
  • Stocked designated items on shelves.

Early Childhood Educator

Shining Stars Play School
01.2019 - 10.2021
  • Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Developed innovative activities to engage young children in learning process.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Improved literacy rates by implementing targeted reading interventions and guided reading sessions.
  • Monitored classroom to verify safe and secure environment.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.

Education

Diploma - Early Childhood Education

College St MIchel
Montreal, QC
08.2023

Skills

  • Customer Service Management
  • Sales Growth
  • Relationship Building
  • Pricing and Markdowns
  • Stock Rotations
  • Food Preparation
  • Order Management
  • Menu Memorization
  • Station Setup
  • Problem-Solving
  • Payment Processing

Languages

English
Native or Bilingual
French
Limited Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Assistant Store Manager

Rajievan Iyudrai
05.2023 - 01.2024

Food Counter Attendant

Tim Hortons
04.2022 - 05.2023

Production Worker

Cook It
02.2022 - 04.2022

Early Childhood Educator

Shining Stars Play School
01.2019 - 10.2021

Diploma - Early Childhood Education

College St MIchel
Prabhjot Kaur