Summary
Work History
Education
Skills
Timeline
Generic

Jagdish Singh

Saskatoon,SK

Summary

Polished Dispatcher with team-driven mentality and great time management skills. Established lasting relationships with partners, customers and company staff. Known for best-in-class reliability and resourcefulness. Dependable Dispatcher with an understanding of the transportation industry. Ready to take thenext step by joining a new organization where except will be valued.

Work History

Rai Dispatch and Frieght Brokrage

rai dispatch logistics
02.2024 - 03.2024
  • Monitored and tracked the progress of shipments.
  • Created reports to track delivery times, routes and costs.
  • Communicated with truck drivers about pick up and delivery schedules.
  • Scheduled trucks for loading and unloading at various locations.
  • Coordinated freight movement from origin to destination.
  • Assigned appropriate carriers based on weight, volume, route and cost criteria.
  • Resolved disputes between customers and carriers regarding shipment issues.

Customer Service Representative

sbe
Mississauga, ON
01.2021 - feb2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • working in a office environment

  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.

Education

BBA - Accounting And Finance

Canada College
Montreal, QC
05-2022

Skills

  • Route planning expertise
  • Stress Tolerance
  • Deadline Management
  • Effective Multitasking
  • Experience working in an office environment
  • organizational and planning skills
  • communication skills
  • Excellent time management skills and the ability to multi-task and prioritize work
  • Strong attention to detail and problem-solving skills
  • Strong working knowledge of MS Office including Word, Excel, Outlook, and PowerPoint
  • Proficiency in QuickBooks Desktop is considered an asset
  • Ability to operate a front-end loader (or the willingness to learn) is considered an asset

Timeline

Rai Dispatch and Frieght Brokrage

rai dispatch logistics
02.2024 - 03.2024

Customer Service Representative

sbe
01.2021 - feb2024

BBA - Accounting And Finance

Canada College

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Jagdish Singh