Jagdish Patel

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• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Installed and maintained data and voice circuits through routers, switches and WAN devices.
• Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
• Conducted routine maintenance on networking equipment, preventing unexpected downtime or failures.
• Optimized network efficiency by upgrading hardware and software components as needed.
• Prepared trouble resolution and analysis, project status, equipment reports.