Jagdish Dhillon
Hamilton,ON
Summary
Dynamic Sales Associate Specialist with a proven track record at Derma Capital Clinic Sake, excelling in customer service and relationship building. Leveraged effective communication and product knowledge to enhance customer retention and satisfaction. Skilled in money handling and maintaining store standards, ensuring a welcoming environment for all shoppers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate Specialist
Derma Capital Clinic Sake
02.2012 - Current
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Associate
Relay Pearson T3 Departure
02.2017 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
BBA - Image Consultant
Gorge Brown College
70 Yorkville Ave, Toronto, ON M5R 1B906-2009
Skills
- Effective negotiation
- Money handling
- Store opening and closing
- Customer assistance
- Product knowledge
- Customer service
- Food safety understanding
- Safe food handling
- Relationship building
- Sanitization
- Cleaning procedures
- Kitchen equipment operation
- Quality assurance
- Teamwork
- Problem-solving
- Excellent communication
- Active listening
- Team leadership
Accomplishments
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Punjabi
Advanced (C1)
Certification
- For the occupation of Retail Salespersons, while there are not as many formal certifications or credentials compared to more regulated professions, there are still a number of certifications and memberships that can enhance a retail professional's qualifications and appeal to employers. Here is a list of relevant credentials, .
Timeline
Retail Sales Associate
Relay Pearson T3 Departure
02.2017 - 01.2020
Sales Associate Specialist
Derma Capital Clinic Sake
02.2012 - Current
BBA - Image Consultant
Gorge Brown College
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