Jagdeep Kaur Brar
Calgary
Overview
1
1
year of professional experience
Work History
MANAGER
AT MCDONALDS
- YEAR)
- Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking ensure to ensure the team is meeting Mcdonald’s standards and monitoring safety
- Connects with customers to ensure they have a positive experience
- Helps customers order their favourite McDonalds meals
- Keeps the restaurant looks fantastic
- Answered Questions that customers may have had regarding ingredients or availability certain food items on the menu.
PASSENGER SERVICE SUPERVISOR
WESTJET AIRLINE AND SWOOP AIRLINE
- The supervisor ensures service levels on passenger services levels on passenger services operations meet the required standards
- Shows respect and consideration to both management and employees
- Values each member of their team equally
- Checked in Passengers at ticket counter and distributed boarding passes
- Announced flight status updates and information about gate changes over airport’s PA system
- Enforce safety and security measures and protected sensitive zones
- Responded to customer complaints and provided flight policy and service information
- Monitor compliance with size limitation guidelines for the carry-on baggage program.
Customer service representative
Indian Palace Restaurant
01.2018 - 12.2018
- Consistently provide friendly guest service and heartfelt hospitality
- Diligently restocked work stations and display cases
- Performed all position responsibilities accurately and in a timely manner
- Reported to each shift on time and ready to work
- Prepared all food orders within a 2-3 minutes time frame.
Education
Diploma - Office Admin General
St. Clair College
Diploma - Supply Chain Management
Montreal College of Information and Technology
Skills
- Goal-driven leader who is motivated to meet high performance standards
- Excellence communication and listening skills
- Demonstrated sensitivity and awareness to other people and well-versed with the demanding corporate environment
- Time Management
- Independent worker
Timeline
Customer service representative
Indian Palace Restaurant
01.2018 - 12.2018
MANAGER
AT MCDONALDS
PASSENGER SERVICE SUPERVISOR
WESTJET AIRLINE AND SWOOP AIRLINE
Diploma - Office Admin General
St. Clair College
Diploma - Supply Chain Management
Montreal College of Information and Technology
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