JAGDEEP SINGH GREWAL

RAMESH MEHTA & SONS LTD T/A BLACKBULL LIQUOR

Paraparaumu, Wellington

09.2014 - 12.2022

Negotiated contracts with vendors for supplies, products, and services.
Monitored store security systems to protect against theft or vandalism.
Implemented new policies and procedures to improve efficiency.
Conducted regular meetings with team members to discuss progress towards objectives.
Supervised staff to ensure customer satisfaction and proper performance of duties.
Ensured compliance with health and safety regulations within the store.
Performed regular price checks on competitor stores in order to remain competitive.
Maintained positive relationships with customers by providing exceptional service.
Managed daily operations of the store, including opening and closing procedures.
Oversaw all aspects of merchandising within the store including product placement and display design.
Developed strategies for increasing sales and improving customer service.
Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
Recruited, interviewed and hired qualified candidates for open positions.
Hired, trained, mentored, and evaluated staff members on a regular basis.
Conducted inventory management activities such as receiving shipments and maintaining stock levels.