Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jagdeep Singh

Brampton,ON

Summary


Relationship management professional with proven track record in banking operations. Expertise in client portfolio management and financial analysis, ensuring high client satisfaction. Known for effective team collaboration and adaptability to changing needs.

Overview

8
8
years of professional experience

Work History

Accountant

J H Singh & CO.
04.2024 - 01.2025
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
  • Identified significant tax savings opportunities by conducting in-depth research on applicable deductions and credits.
  • Supported strategic decision-making by providing accurate and timely financial reports to executive management.
  • Conducted detailed cost-benefit analyses for proposed projects, guiding senior management in making informed investment decisions.
  • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.

Tax Preparer

H & R Block Tax Services
01.2024 - 04.2024
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Participated in continuous professional development opportunities to stay current in industry trends, elevating personal expertise as a Tax Preparer over time.
  • Identified potential tax deductions and credits, maximizing clients' refunds or minimizing owed amounts.
  • Minimized clients' tax liabilities with strategic tax planning and advice.
  • Collaborated with clients to answer questions and provide advice on tax matters.

Accounting Supervisor

Inder Marwah Accounting Services
01.2023 - 01.2024
  • Maintained cash flow by monitoring bank balances and cash requirements.
  • Disciplined and motivated accounting team to maximize performance.
  • Created and initiated accounting procedures to increase organization.
  • Resolved complex accounting discrepancies through thorough investigation, analysis, and collaboration with relevant parties.
  • Ensured compliance with regulatory requirements through diligent research and staying current on industry best practices.
  • Continuously updated professional knowledge by attending workshops, conferences, webinars related to accounting trends and regulations.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Optimized tax planning strategies by staying abreast of changing regulations and leveraging available tax credits or deductions wherever applicable.

Relationship Manager, Banking Operations

Axis Bank
11.2018 - 12.2020
  • Identified opportunities for cross-selling additional bank products, driving business growth through strategic sales efforts.
  • Organized regular client events to maintain engagement levels and foster loyalty within our customer base.
  • Conducted thorough risk assessments for loan

applications, ensuring responsible lending practices and minimizing default rates.

  • Monitored economic trends and advised clients on investment strategies, fostering trust in our financial expertise.
  • Analyzed complex financial data from multiple sources in order to provide comprehensive recommendations tailored specifically for each client''s unique situation.
  • Act as a trusted advisor by providing high-level financial solutions, including investment and credit banking options, tailored to customer needs.
  • Engage customers through thoughtful financial questioning to understand their goals, create positive experiences, and strengthen relationships.
  • Boost customer financial confidence by offering personalized advice, addressing questions, and resolving concerns.
  • Escalate complex issues to team members or partners as needed, ensuring confidentiality and accuracy.
  • Conduct financial reviews with existing and prospective customers, discuss portfolio updates, and recommend tailored solutions aligned with their financial objectives.
  • Prepare and review documents to ensure they adhere to relevant regulations and accurately reflect business intentions.
  • Foster a positive and inclusive work environment by collaborating effectively with team members, providing mentorship, and assisting others in achieving shared goals.
  • Address communication challenges promptly to ensure seamless teamwork.
  • Strive to meet and exceed service level agreements (SLAs) and productivity targets while maintaining high-quality customer service.
  • Provided exceptional customer service, addressing concerns promptly and maintaining long-term client retention.

Personal Banker

Axis Bank
09.2016 - 10.2018
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Maintain compliance with marketing and regulatory guidelines in all customer interactions and common areas.
  • Prepare and review documents to ensure they adhere to relevant regulations and accurately reflect business intentions.

Education

Bachelor of Accounting - Accounting And Finance

Kurukshetra University
Kurukshetra
08-2011

Skills

  • Accounting and bookkeeping
  • Accounts payable and receivable
  • Bank reconciliation
  • Bookkeeping
  • Account reconciliation
  • Financial statements
  • Data analysis
  • Tax return filing
  • Credit analysis
  • Investment Portfolio Management
  • Loan processing
  • Cross-selling products
  • Data interpretation
  • Know your customer
  • Retirement planning
  • Financial software
  • Asset allocation
  • Financial planning
  • Tax planning
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Limited Working

Timeline

Accountant

J H Singh & CO.
04.2024 - 01.2025

Tax Preparer

H & R Block Tax Services
01.2024 - 04.2024

Accounting Supervisor

Inder Marwah Accounting Services
01.2023 - 01.2024

Relationship Manager, Banking Operations

Axis Bank
11.2018 - 12.2020

Personal Banker

Axis Bank
09.2016 - 10.2018

Bachelor of Accounting - Accounting And Finance

Kurukshetra University
Jagdeep Singh