JAGDEEP SINGH
Brampton,Canada
Summary
Energetic and dedicated team player with 2.5 years of experience in customer service and hospitality. I am currently employed as a public area cleaner at the Radisson Hotel on Toronto Airport Road West. Proven ability to handle complex tasks with precision and attention to detail, while consistently maintaining a high standard of punctuality and professionalism. Skilled in heavy lifting, multitasking, and problem-solving under pressure, showcasing exceptional physical stamina and effective time management in demanding environments. Recognized for critical thinking skills, team leadership, fostering collaboration and ensuring seamless operations. I am excited to contribute my expertise to a dynamic team and support the safe and timely transport of goods.
Overview
6
6
years of professional experience
Work History
Public Area Attendant
Radisson
04.2024 - Current
- Arranged furniture neatly in lobbies, waiting areas, and other common spaces
- Sanitized high-touch surfaces regularly to prevent spread of germs
- Polished metalwork, such as door handles and elevator buttons, to maintain professional appearance
- Responded quickly to any guest concerns regarding cleanliness or maintenance issues in public areas
- Cleaned and maintained public areas such as lobbies, restrooms, and hallways
- Laundered linens used in facility, including towels and tablecloths
- Assisted colleagues in other departments with workflow when available
- Performed duties that required excellent communication skills.
Donut Baker
Donut Time
05.2024 - 08.2024
- Reduced waste by properly storing unused ingredients and dough, contributing to cost savings for the bakery.
- Increased customer satisfaction by maintaining a clean and organized work environment, ensuring food safety standards were met.
- Enhanced product quality by carefully measuring ingredients and following precise recipes for various donut flavors.
- Followed food safety practices and sanitation guidelines.
- Trained new staff on food preparation and safety procedures.
- Cleaned and maintained work areas, equipment and utensils.
- Operated range of heavy equipment like industrial size fryers, gas burners Dough mixing machine , batter pumps and extremely high voltage power grids on regular basis with advanced skill.
Shift Manager
Pizza Hut
05.2023 - 04.2024
- Work with team of 8+ coworkers on front and back of house duties including cleaning, taking orders, preparing items, and closing the restaurant
- Facilitated the reduction of waste towards a higher profit margin and worked safely following all standards resulting in no injuries at work
- Executed high level customer service facing 130+ customers per day in person and over the phone listening attentively to increase customer satisfaction and encourage repeat business.
- Addressed customer questions and complaints with professionalism.
- Balanced cash drawer at beginning and end of each shift.
- Followed up on unresolved cases to keep customers informed of progress towards solution
- Managed difficult customer situations with professionalism and empathy
Sandwich Artist
Subway
01.2019 - 01.2022
- Demonstrated exceptional customer service skills by assisting and resolving customer inquiries and issues promptly and effectively
- Approximately 30-40 customers per shift.
- Collaborated with team members to achieve daily and monthly sales targets
- Assisted with inventory management and replenishment of supplies.
- Ensured a clean and organized work environment at all times
- Contributed to visual merchandising and store resulting in high scores for the location's audit.
- Effective communication with guests in 4 different languages .
Education
High School Diploma -
RSD Raj Ratan School
Firozpur, Punjab India07-2022
GED -
Fanshawe College
Toronto, ON07-2022
Skills
- Teamwork orientation
- Excellent communication
- Heavy lifting
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Worker Health and Safety Awareness
• Ministry of Labour, Training and Skills Development
• Guest Service in Hospitality and Tourism
• Guest Experience
• First Aid
• CPR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Dragontail
Timeline
Donut Baker
Donut Time
05.2024 - 08.2024
Public Area Attendant
Radisson
04.2024 - Current
Shift Manager
Pizza Hut
05.2023 - 04.2024
Sandwich Artist
Subway
01.2019 - 01.2022
High School Diploma -
RSD Raj Ratan School
GED -
Fanshawe College
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