Jagdeep Singh
Brampton,ON
Summary
Proven achiever with a solid background in customer service and sales, honed at Mobile Shop. Excelled in upselling, enhancing customer satisfaction by 20% through personalized service and expert product knowledge. Demonstrates strong communication skills and a goal-oriented approach, adept in multitasking and fostering customer loyalty. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Motivated kitchen worker ready to build foundation in food service. Eager to learn all kitchen roles and contribute to team success. Dependable, reliable and hardworking with basic cleaning, sanitizing, and stock management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
Work History
Cashier
HMS Host International
Toronto Pearson Airport, Mississauga, ON
07.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Increased sales of promotional items by informing customers about current offers.
Dishwasher
OTG Management
Toronto Pearson Airport, Mississauga, ON
10.2023 - 12.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Monitored dishwashing machines for proper functioning.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
- Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
Wireless Sales Representative
Mobile Shop
Brampton, ON
01.2024 - 07.2024
- Upsold customers by recommending accessories and promotions to increase revenue.
- Maximized productivity during peak periods through efficient multitasking without compromising on quality of service provided to each customer.
- Improved inventory management through diligent tracking and accurate reporting of stock levels.
- Conducted regular device demonstrations to educate customers on features and benefits, driving interest in new products.
- Built strong customer relationships with effective communication and attentive listening, leading to repeat business.
- Developed tailored solutions for individual customers by thoroughly assessing their needs, preferences, and budget constraints.
- Increased customer satisfaction by providing knowledgeable product recommendations and personalized service.
- Handled returns, exchanges, and warranty claims with professionalism and ease, minimizing potential dissatisfaction.
- Boosted store sales by maintaining a thorough understanding of current promotions and wireless plans.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Diploma - Hospitality- Hotel And Restaurant
Cambrian At Hanson
Brampton, ON09.2023
Skills
- Goal-Oriented
- Market awareness
- Upselling strategies
- Cross-selling techniques
- Customer Service
- Time Management
- Honest and Dependable
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Multitasking
- Cash Handling
- Cash Register Operation
- Building Customer Loyalty
- Professionalism
- Basic Mathematics
- Exceeding Customer Expectations
- Patience and Empathy
- Customer Relations
- Point of sale operation
- Active Listening
- Cooperative Attitude
- Creative Thinking
- Team Leadership
- Analytical Thinking
- Strong Work Ethic
- Cleaning and sanitizing
- Punctuality
- Efficient cleaning
- Decision-Making
- Wireless Networking
- Billing Inquiries
- Friendly and Helpful
- Teamwork and Collaboration
- Organizational Skills
- Self Motivation
- Ability to Lift 40 pounds
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Wireless Sales Representative
Mobile Shop
01.2024 - 07.2024
Dishwasher
OTG Management
10.2023 - 12.2023
Cashier
HMS Host International
07.2022 - 12.2023
Diploma - Hospitality- Hotel And Restaurant
Cambrian At Hanson