Jagdeep Singh
Calgary,AB
Summary
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Service Advisor
Royal Enfield
Daba Road ,Ludhiana,Punjab
01.2020 - 07.2023
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Investigated and resolved customer inquiries and complaints quickly.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
- Promptly responded to inquiries and requests from prospective customers.
- Suggested additional services to customers in order to meet upsell goals.
- Reduced wait times with efficient coordination of service tasks among technicians.
Education
Post-Baccaleurate Diploma - Business Administration
Portage Collegiate Institute
Portage la Prairie, MB01.2025
Skills
- Computer Skills
- Customer Data Confidentiality
- Employee Coaching
- Stock management
- Attention to Detail
- Calm Under Pressure
- [Language] Fluency
- Data Entry
- Repair Quality Inspections
- Product Knowledge
- Listening Skills
- Multitasking and Organization
- Goal-oriented mindset
- Data Processing
- Account Management
- Sales expertise
- Technical knowledge
- Quality Control
- Administrative and Office Support
- Product Sales
- Technical Support
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Additional Information
Responsibilities:-
- Responsible for the sanitation of restaurant and operation of dishwasher machine. ...
- Provided services and complied with sanitary standards.
- Receive deliveries of goods and supplies.
- Check for damaged or missing items.
- Store goods.
- Move stock around by hand, using lifting gear or a forklift truck.
- Pack orders.
- Load, and sometimes deliver, goods.
- Keep records of stock.
Timeline
Service Advisor
Royal Enfield
01.2020 - 07.2023
Post-Baccaleurate Diploma - Business Administration
Portage Collegiate Institute