Jagdeep Kaur
Brampton
Summary
Hardworking, organized, and self-confident professional with strong work ethic and a positive attitude. Skilled in quality control, customer service, administration, and team leadership. Known for honesty, reliability, and active listening. Seeking an opportunity to contribute my skills and experience in a professional and growth-oriented environment.
Overview
8
8
years of professional experience
Work History
Quality Control & Screener
SBE Canada
01.2023 - Current
- Performed diagnostics and software testing for mobile devices
- Quality control for watches and electronics
- Passed Level 2 Technician Assessment
- Logged device data and software updates using iTunes
- Maintained documentation and records of inspections
Team Lead / Customer Service
KFC & Taco Bell
06.2022 - 10.2023
- Led shift teams and scheduled daily operations
- Handled cash register and end-of-day reconciliations
- Provided excellent customer service and managed food prep
- Supervised team performance and ensured store cleanliness
Merchandise Handler
Gap Inc.
09.2021 - 05.2022
- Picked, packed, and labeled merchandise orders
- Organized inventory and maintained storage accuracy
- Assisted in warehouse organization and item tracking
Office Administrator / Visa Consultant
Puneet’s English.com
01.2020 - 01.2021
- Assisted students with visa documentation and application support
- Managed office calls and inquiries
- Maintained detailed records of student files and appointments
Recruiter / Office Administrator
Justdial India
01.2018 - 01.2019
- Handled online recruitment and conducted interviews
- Maintained data records and organized recruitment events
- Answered customer queries and managed administrative tasks
Education
Postgraduate Diploma - Global Business Management
Centennial College
Scarborough, ON12.2022
MBA - Marketing Human Resources
Chandigarh University
Chandigarh India01.2017
BBA - Finance
A.S. College
Khanna India01.2015
Skills
- Quality Control & Inspection
- Problem-Solving & Decision-Making
- MS Office Proficiency
- Effective Communication & Presentation
- Leadership & Conflict Resolution
- Time Management & Punctuality
- Phone & Email Management
- Active Listening & Work Ethics
- Basic Mathematical Skills
- Customer Service
Languages
English
Hindi
Punjabi
Timeline
Quality Control & Screener
SBE Canada
01.2023 - Current
Team Lead / Customer Service
KFC & Taco Bell
06.2022 - 10.2023
Merchandise Handler
Gap Inc.
09.2021 - 05.2022
Office Administrator / Visa Consultant
Puneet’s English.com
01.2020 - 01.2021
Recruiter / Office Administrator
Justdial India
01.2018 - 01.2019
Postgraduate Diploma - Global Business Management
Centennial College
MBA - Marketing Human Resources
Chandigarh University
BBA - Finance
A.S. College
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