Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Jagdeep Kaur

Brampton

Summary

Hardworking, organized, and self-confident professional with strong work ethic and a positive attitude. Skilled in quality control, customer service, administration, and team leadership. Known for honesty, reliability, and active listening. Seeking an opportunity to contribute my skills and experience in a professional and growth-oriented environment.

Overview

8
8
years of professional experience

Work History

Quality Control & Screener

SBE Canada
01.2023 - Current
  • Performed diagnostics and software testing for mobile devices
  • Quality control for watches and electronics
  • Passed Level 2 Technician Assessment
  • Logged device data and software updates using iTunes
  • Maintained documentation and records of inspections

Team Lead / Customer Service

KFC & Taco Bell
06.2022 - 10.2023
  • Led shift teams and scheduled daily operations
  • Handled cash register and end-of-day reconciliations
  • Provided excellent customer service and managed food prep
  • Supervised team performance and ensured store cleanliness

Merchandise Handler

Gap Inc.
09.2021 - 05.2022
  • Picked, packed, and labeled merchandise orders
  • Organized inventory and maintained storage accuracy
  • Assisted in warehouse organization and item tracking

Office Administrator / Visa Consultant

Puneet’s English.com
01.2020 - 01.2021
  • Assisted students with visa documentation and application support
  • Managed office calls and inquiries
  • Maintained detailed records of student files and appointments

Recruiter / Office Administrator

Justdial India
01.2018 - 01.2019
  • Handled online recruitment and conducted interviews
  • Maintained data records and organized recruitment events
  • Answered customer queries and managed administrative tasks

Education

Postgraduate Diploma - Global Business Management

Centennial College
Scarborough, ON
12.2022

MBA - Marketing Human Resources

Chandigarh University
Chandigarh India
01.2017

BBA - Finance

A.S. College
Khanna India
01.2015

Skills

  • Quality Control & Inspection
  • Problem-Solving & Decision-Making
  • MS Office Proficiency
  • Effective Communication & Presentation
  • Leadership & Conflict Resolution
  • Time Management & Punctuality
  • Phone & Email Management
  • Active Listening & Work Ethics
  • Basic Mathematical Skills
  • Customer Service

Languages

English
Hindi
Punjabi

Timeline

Quality Control & Screener

SBE Canada
01.2023 - Current

Team Lead / Customer Service

KFC & Taco Bell
06.2022 - 10.2023

Merchandise Handler

Gap Inc.
09.2021 - 05.2022

Office Administrator / Visa Consultant

Puneet’s English.com
01.2020 - 01.2021

Recruiter / Office Administrator

Justdial India
01.2018 - 01.2019

Postgraduate Diploma - Global Business Management

Centennial College

MBA - Marketing Human Resources

Chandigarh University

BBA - Finance

A.S. College
Jagdeep Kaur