Summary
Overview
Work History
Education
Skills
Mode Of Transport
Availability
License
Education And Training
Timeline
Generic

Jagdeep Kaur

Surrey,Canada

Summary

Highly motivated individual with great observational, analytical, communication, and problem-solving skills; physical fitness and a keen eye. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.

Overview

1
1
year of professional experience

Work History

Mall Security Officer and Control Dispatcher

GardaWorld Security
Metropolis at Metrotown (Burnaby)
06.2023 - Current

· Work as Control dispatcher

· Deal with fire incident and RCMP, Medical emergencies break and enter basically difficult situations.

· Pull Station Activation Reset

  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored premises and recorded activity in daily officer reports.
  • Completed incident reports to record security or loss prevention incidents.
  • Responded to alarms and conducted investigations as required.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Assisted with crowd control during large events held at the facility.
  • Provided escorts for visitors as needed throughout the facility.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Reported safety hazards for remediation response.
  • Observed patrons and customers to quickly address security situations.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.

Customer Service Agent

  • Answering questions about a company's products or services
  • Processing orders and transactions
  • Collecting and analyzing customer feedback.

Security Guard

Vanguard Security
Vancouver
  • Deter & Eliminate Threats
  • Respond to Duress Alarm
  • Coordinate with Management
  • Interact with local law enforcement
  • Respond to emergencies and another incident
  • Secure people and property
  • Active threat prevention.

Event Security

Guardteck
Different and BC Place
  • Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.

Education

High School Diploma -

Sterling College
Vancouver, BC
09-2022

Skills

  • A polite and approachable manner
  • A trustworthy character
  • A flexible and responsible approach to the job
  • The ability to be patient regardless of the situation
  • Good verbal and written communication skills
  • Excellent in MS Word, PowerPoint, and MS excel
  • Multi-lingual (English, Punjabi and Hindi)
  • Staff Management
  • CCTV Surveillance
  • Emergency Response
  • CCTV Monitoring
  • Complex Problem-Solving
  • Alarm Monitoring
  • Report Writing
  • Security Systems Knowledge

Mode Of Transport

Transit only

Availability

Full and Part time available

License

  • Valid British Columbia Security License
  • First Aid OFA 1
  • Mandt certified

Education And Training

  • Currently in Software development (Vancouver, Canada)
  • Secondary education (Sri guru Harkrishan Public school Ajnala)

Timeline

Mall Security Officer and Control Dispatcher

GardaWorld Security
06.2023 - Current

Customer Service Agent

Security Guard

Vanguard Security

Event Security

Guardteck

High School Diploma -

Sterling College
Jagdeep Kaur