Jagatpal
Surrey,BC
Summary
Proven track record in enhancing customer satisfaction and sales at Adidas Outlet, leveraging exceptional customer service and sales expertise. Skilled in cash management and POS systems, with a knack for building customer loyalty through attentive service. Demonstrated ability to mentor staff and improve operational efficiency, contributing to a significant increase in customer retention. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
1
1
year of professional experience
Work History
Cashier
Fresh Slice
Coquitlam, BC
11.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Crew Member
Tim Hortons
Edmonton, AB
02.2023 - 09.2023
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Salesperson
Adidas Outlet
Tsawwassen Mills, BC
08.2023 - 02.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Improved customer service and telecommunication skills to build lasting relationships.
- Logged reports, expenses, receipts, and sales in company database.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Expanded customer base through targeted prospecting and networking efforts.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Implemented effective sales strategies to maximize revenue generation.
Education
High School Diploma -
Granville College
Vancouver, BC12.2024
High School Diploma -
Scorpion Business Solution
Mohali, India07.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Organizational abilities
- Cash Management
- Conflict Resolution
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Cashier
Fresh Slice
11.2023 - 04.2024
Salesperson
Adidas Outlet
08.2023 - 02.2024
Crew Member
Tim Hortons
02.2023 - 09.2023
High School Diploma -
Granville College
High School Diploma -
Scorpion Business Solution