Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jagandeep Kaur

Etobicoke

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues

Overview

2
2
years of professional experience

Work History

Supervisor

Harveys
10.2021 - Current
  • Positioned skilled staff in key areas throughout the shift to optimize department productivity.
  • Managed schedules, accepted time off requests, and maintained coverage for shifts.
  • Reinforced rules to promote superior employee performance.
  • Helped employees accomplish tasks during peak periods.
  • Taught staff upselling techniques to meet revenue targets.
  • Documented receipts, employee hours, and inventory movement.

Cashier

Fat Bastard Burrito
08.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Data Entry Clerk

VAVA Truck Lines
04.2023 - 06.2023
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Followed established procedures to enter and process data correctly.
  • Updated and maintained customer information, documents and records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Education

Accounting

Seneca College of Applied Arts And Technology
North York, ON
04.2023

Skills

  • Priority Management
  • Conflict Resolution
  • Scheduling
  • Staff Management
  • Operations management
  • Training and mentoring
  • Inventory oversight
  • Strategic planning
  • MS Word experience
  • MS Excel experience
  • Good Telephone Etiquette
  • Analytical and Critical Thinking
  • Team Building
  • Negotiation

Timeline

Cashier

Fat Bastard Burrito
08.2023 - 10.2023

Data Entry Clerk

VAVA Truck Lines
04.2023 - 06.2023

Supervisor

Harveys
10.2021 - Current

Accounting

Seneca College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Jagandeep Kaur