Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Jaena Fontillas

Davis

Summary

Dynamic and dedicated professional with experience at Chick Fil A, excelling in customer service and money handling. Proven ability to enhance service speed and team collaboration, ensuring customer satisfaction in high-volume settings. Quick learner with a passion for delivering exceptional dining experiences while maintaining a clean and safe environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Chick Fil A
Fairfield
08.2022 - 09.2024
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Took orders from customers accurately and in a timely manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Team Member

Jamba Juice
Fairfield
04.2022 - 08.2022
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Monitored expiration dates on food items for freshness assurance.
  • Addressed customer needs, responding to specific requests.
  • Followed established protocols and made smoothies according to company recipes.
  • Prepared smoothies according to customer orders, using fresh fruits and vegetables.

Education

Bachelor of Science - Neurobiology, Physiology, and Behavior

University of California, Davis
Davis, CA
06-2028

High School Diploma -

Fairfield High School
Fairfield, CA
06-2024

Skills

  • POS systems
  • Customer service
  • Team collaboration
  • Clear communication
  • Money handling
  • Food running
  • Service Speed
  • Quick learner

Affiliations

  • University of California, Davis MK Vintage Dance Troupe Tinikling Team (December 2024 - Present)
  • Scarlet Brigade Marching Band at Fairfield High School (August 2020 - June 2024)
  • Winter Percussion at Fairfield High School (August 2021 - March 2024)

Accomplishments

  • State of California Merit Scholar (2024)
  • Advanced Placement Scholar (2024)
  • High Honors at Fairfield High School (2024)

Certification

  • Food Handlers Certificate (2022)

Timeline

Server

Chick Fil A
08.2022 - 09.2024

Team Member

Jamba Juice
04.2022 - 08.2022

Bachelor of Science - Neurobiology, Physiology, and Behavior

University of California, Davis

High School Diploma -

Fairfield High School

Similar Profiles

CREATE PROFILE
Jaena Fontillas