Jaelynn Shaw
Wabasca-Desmarais
Summary
Experienced with clinic operations management, team leadership, and patient care. Utilizes effective communication and organizational skills to enhance clinic efficiency. Knowledge of healthcare regulations and best practices ensures compliance and quality care.
Overview
2026
2026
years of professional experience
Work History
Clinic Manager
Satori Health
07.2021 - Current
- Oversaw daily clinic operations, ensuring efficient patient flow and resource allocation.
- Managed staff schedules, optimizing workforce productivity and coverage.
- Implemented new health record management system, improving data accuracy and retrieval efficiency.
- Developed training programs for staff, enhancing service delivery and patient satisfaction.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
Receptionist
Wabasca Water World & Fitness Centre
2012 - 05.2020
- Managed front desk operations, ensuring seamless guest check-in and inquiries.
- Coordinated appointment scheduling for staff and clients to optimize service delivery.
- Implemented efficient filing systems for customer records, enhancing retrieval speed.
- Provided exceptional customer service, resolving issues and maintaining high satisfaction levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Early Childhood Educator Assistant
St.Theresa School
09.2015 - 06.2018
- Engaged children in educational activities that promote social, emotional, and cognitive development.
- Maintained a clean, organized classroom, promoting safety and accessibility for all students.
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Established strong relationships with families through open communication channels and participation in school events.
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Encouraged children to interact with each other and participate in group activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Helped teacher prepare instructional material and displays.
- Took part in professional development workshops to boost skills.
- Enforced rules and instructions to maintain discipline.
- Helped teachers manage bus loading and unloading.
- Assisted with school field trips and special events by collecting permission slips and payments.
Education
Office Administrator -
Northern Lakes College
Wabasca-Desmarais, AB07-2021
High School Diploma -
Mistassiniy School
Wabasca-Desmarais, AB09-2014
Skills
- Administrative leadership
- Clinical management
- Employee training
- Employee recruitment
- Scheduling appointments
- Scheduling
- Patient care coordination
- Critical thinking
- Staff management
- Training and mentoring
- Inventory and restocking
Timeline
Clinic Manager
Satori Health
07.2021 - Current
Early Childhood Educator Assistant
St.Theresa School
09.2015 - 06.2018
Receptionist
Wabasca Water World & Fitness Centre
2012 - 05.2020
Office Administrator -
Northern Lakes College
High School Diploma -
Mistassiniy School