Summary
Work History
Education
Skills
Timeline
Generic

Jaelynn Dorado

Colton

Summary

Dedicated Customer Service Professional providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Seeking to leverage interpersonal and organizational skills to build customer loyalty and enhance the overall customer service experience.

Work History

Customer Service Representative

Marco's Sheet Metal, Inc.
Pomona
07.2025 - 09.2025
  • Responsible for answering phones and transferring calls to correct dept.
  • Scheduling emergency appointments
  • General office duties (filing, photocopying, and faxing)
  • Assisted customers with inquiries and product information.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

High School Diploma -

Redlands High School
Redlands, CA
06-2025

Skills

  • Customer service
  • Effective communication
  • Time management
  • Problem resolution
  • Appointment scheduling
  • Multitasking and organization
  • Courteous demeanor
  • Active listening
  • Email management
  • Inbound and outbound calling

Timeline

Customer Service Representative

Marco's Sheet Metal, Inc.
07.2025 - 09.2025

High School Diploma -

Redlands High School
Jaelynn Dorado